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  1. #1
    Lounger
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    office developer xp uninstall (na)

    i installed office developer xp, and now it does not work,
    but i can neither uninstall it nor repair it.
    when i try doing this with the setup program,
    i get
    setup failed
    and the error log contains
    [11/06/02,17:37:59] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InstallManagerHelper()
    [11/06/02,17:37:59] setup.exe: [2] Component error string not specified in ISetupManager::AddToActionResultCollection()
    can anybody help me.
    is there a way of doing a COMPLETE manual uninstall so i can try again?

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  3. #2
    Silver Lounger
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    Re: office developer xp uninstall (na)

    Unfortunately, COMPLETE Office XP uninstall includes reformatting your hard drive and reinstalling Windows. If you create full backup or restore point (WinXP) before Office XP installation, restore it.

    To solve Setup problem, please give more information:
    - Which version of Windows do you use?
    - Are you tried to install Office from CD or from local or network drive?
    - Is "Microsoft Office XP..." line in your Control Panel | Add/Remove Programs utility already created?

    Generally, this trick usually works:
    If you installing Office from CD, copy entire CD to your hard drive (better on D:, E: or other drive) and try to run Setup from there.

  4. #3
    Lounger
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    Re: office developer xp uninstall (na)

    i am using win2k and office xp.
    office itself is not the problem.
    that works ok.
    office xp developer is a 7 cd set, and disk 3 are the developer tools including code librarian.
    cd 1 is office xp professional
    each cd has its own setup,
    and i only have problems with disk 3.
    so i definitely do not want to install all of office.

  5. #4
    Gold Lounger
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    Re: office developer xp uninstall (na)

    This type of problem might be easiest solved by calling MSFT tech support for developers.
    As I recall, help for installing in such situation is not charged.

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