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  1. #1
    New Lounger
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    Mouse freezes (WIndows XP Home Edition)

    First time poster here!
    I bought a computer which had Windows XP HOme edition loaded as standard. Normally, it works OK but sometimes, the mouse 'freezes' totally. I can only clear this by rebooting.
    I have a Microsoft keyboard and it has an Internet access button at the top. I have definitely caused this problem by pressing this button. I can't say if this causes the problem every time because I no longer use the button! Also, there have been times when a reboot has not cleared the problem first time, and I have had to reboot a second time.
    What thoughts do loungers have about what the problem might be and how I could clear it.
    Thanks in anticipation.
    <img src=/S/thankyou.gif border=0 alt=thankyou width=40 height=15>

  2. #2
    Administrator
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    Re: Mouse freezes (WIndows XP Home Edition)

    Is the system still under warranty? If so, have you contacted the vendor? Is it USB or PS/2? Do you have the latest keyboard driver from MS?
    Look around http://www.microsoft.com/hardware/ for the most current driver. Do you have XP service pack1 installed?

    Joe
    Joe

  3. #3
    4 Star Lounger
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    Re: Mouse freezes (WIndows XP Home Edition)

    Eric--
    Which of these MS Keyboards do you have? What mouse? As I understand it, you turned off the button because of the hassle, but with the button off are you still getting the freeze? I know you said you weren't sure if it was the button totally because it was off, but since it has been off, are you still getting the mouse freeze? Is this "internet button," simply opening up internet explorer and taking you to your choice of home page in the browser? Do you have the latest mouse driver from your mouse website and the latest keyboard driver from the MS site above?

    When you get the freeze, hit Ctrl+Alt+Delete and on the performance tab see how m uch CPU % usage you have, and on the processes tab how much % is the system idle process. At Black Viper's Web Page you get information on processes and you can get rid of some of the processes that start up that you don't need to decrease CPU usage--he has a new program that will help you do this, and possibly stop the freezing if it isn't directly caused by "the internet button." Also, check the msconfig utility by putting "msconfig" without the quotes in the run box, hit the "Startup tab," and see if there are items checked to run on start --many are notorious for doing this once they are on, and uncheck them. This may help stop the freeze--decreasing drains on CPU and memory.

    With optical mice you can sometimes cure a list of problems including freezing by pressing the button on the top of the receiver and under the belly of the mouse and holding them for ten seconds.

    defrag

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