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  1. #1
    New Lounger
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    Calendar Events Missing (2002 SP 2)

    I have this very weird problem with my Outlook Calendar. I have recurring events in my calendar that are showing up in the top right mini monthly view as bold dates, but in the main view they are not showing up. This is very frustrating.

    We have updated our Outlook from 2000 to 2002, and my calendar events were imported from the older version. I originally thought this might be the problem, but when it happened a few times in a row, and I had to keep re-importing my file back in, I decided to go ahead and just recreate all the events by hand, thinking that might solve the problem, but it did not. Anybody know why this might be happening?

  2. #2
    5 Star Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    It is possible that you have inadvertently set a display filter on the calendar display.

    Click on the View menu
    Click on Current View > Customize Current View
    and look at the filter setting (it should normally be "Off")
    If it is not, select it and clear all filters

  3. #3
    New Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    Andrew,

    I did do this as well, still doesn't help, do you think it has anything to do with our Win 2K server?

  4. #4
    5 Star Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    I assume from your comment that Outlook connects to MS Exchange on the server? If so, you're out of my range of experience <img src=/S/newbrain.gif border=0 alt=newbrain width=21 height=22> - perhaps someone else can come up with something.

  5. #5
    Uranium Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    Here are a few oddball things to check.

    See MaryJ's view reset suggestion in <post#=112842>post 112842</post#>.

    Also, to see if the items are still in the calendar but not viewable, start a new blank e-mail message, menu Insert Item, click Calendar, in the lower pane click to expand the various groups of calendar items, such as annual recurring items for birthdays or monthly recurring items for meetings.

    Finally, run Outlook.exe from the Command prompt with the switches below, using:

    C:>outlook /<switch>

    Command-Line switch Purpose
    ------------------------------- ------------
    /CleanFreeBusy Cleans and regenerates free/busy information.
    /Cleanfinders Removes saved searches from the Exchange Server store.
    /CleanReminders Cleans and regenerates reminders.
    /CleanViews Restores default views.

    HTH
    -John ... I float in liquid gardens
    UTC -7ąDS

  6. #6
    New Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    John,

    Thanks for the response. I tried MaryJ's view reset suggestions but that did not work.

    The items are still in the calendar but are not viewable. I tried your insert item into an email, and was able to.

    Finally the running the outlook.exe from the command prompt, I haven't gotten this to work fully, do I need to be logged in as the administrator on my machine? When I run the cmd prompt, I get c:/docs and settings/jason. I assume I do not want to run it from this prompt?

  7. #7
    5 Star Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    It shouldn't matter where the defualt is - but you could type
    cd ..
    twice to get to C:

  8. #8
    Uranium Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    AndrewO addressed your question on how to do the command line switches; if I use them I usually run them from the directory where the executable is, by CDing there, like this for OL 2000 in WIN 2000:

    CD programs filesmicrosoft officeoffice <enter>

    Old DOS habits die hard!

    I keep thinking that there was a similar problem to yours a long while back, but in addition to the other suggestions above all I can find is <post#=145725>post 145725</post#> regarding screen drivers and MS KB Q197324 regarding screen resolution.
    -John ... I float in liquid gardens
    UTC -7ąDS

  9. #9
    New Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    Andrew and John thanks for all your help so far.

    I tried the command line switches and none of them worked. Any other ideas?

  10. #10
    5 Star Lounger
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    Re: Calendar Events Missing (2002 SP 2)

    When the switches have no effect I start looking for corruption. Try accessing your mail from another PC. If it works then the problem is on your computer and a re-install of Outlook may be appropriate (at least run detect and repair). If the problem happens with the 2d PC then you may have a corrupt calendar or a problem with the freebusy store. My company has had six corrupt calendars this year. There are several options here:
    1) Start, Run and type: outlook /resetfolders. Exit Outlook then Start, Run and type: outlook /cleanfreebusy
    2) Have your Excange admin copy off your calendar items and delete the calendar folder. Then you restart Outlook with the /reset folder switch to make a new calendar folder. Exit Outlook and then Start, Run and type: outlook /cleanfreebusy

    The calendar days are made bold based on freebusy data. Your Exchange admin may need to look for problems with the store for this information because it is out of sync with your appointments.

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