Results 1 to 3 of 3
  1. #1
    Lounger
    Join Date
    Sep 2002
    Location
    Hillsborough, California, USA
    Posts
    30
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Outlook crashes after 30 seconds (2000)

    Every time I start Outlook, it crashes after 20-30 seconds. I'm able to do one or two operations, then I get a standard Dr. Watson "Outlook has generated errors" message. The Dr. Watson log refers to an address exception.

    I've reinstalled Outlook, uninstalled all of Office and reinstalled it, started up with a new PST file, scanned my existing PST file, and pulled out a lot of hair.

    I had similar problem with Word (lost all its menus on startup), and the key was to run the command word.exe /a, in which the /a switch forced Word to rebuild a few files. If that hadn't worked, the next step would have had to have been (nice verb, huh?) deleting several registry keys, which I was glad not to have to do.

    I couldn't find any reference to similar startup switches for Outlook.exe, but to take a wild stab, I just ran Outlook.exe /a also, and now it doesn't crash for whole minutes at a time (!).

    Does anybody have references to other startup switches that might wipe the slate clean, so to speak, or are there registry keys that I can delete to force a really clean restart beyond just reinstalling?

    thanks for any ideas.

  2. #2
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    La Verne, California, USA
    Posts
    313
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Outlook crashes after 30 seconds (2000)

    Have you performed an Office repair? In the Control Panel>Add/Remove Programs>Office, then you have a choice presented to repair or completely reinstall Office.

  3. #3
    Lounger
    Join Date
    Sep 2002
    Location
    Hillsborough, California, USA
    Posts
    30
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Outlook crashes after 30 seconds (2000)

    Yes, I've done repair, reinstall, uninstall and reinstall....

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •