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  1. #1
    New Lounger
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    Word closes multiple files (Word XP, SP2)

    When going to close a file in Word by clicking on the "x" associated with the file, not the application, any other files that are open in Word also close automatically. By default I know that this should only close the file in the foreground, not all the others. How can I get the behavior changed back to the default?

  2. #2
    Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    I can't answer your question, but our office has a similar problem: when some of our people click on the "Close Window" x on the menu bar (and also when they choose File | Close) Word closes the entire program. We would love to know a fix for this. Did you ever come up with a solution?

  3. #3
    New Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    No we never did solve the problem, although it was only happening to one user. Her computer has since been re-imaged and the new installation has no problem. So, I'll never know what caused it, I guess. Thanks for your reply, it's always good to know that someone else at least has the same experience.

  4. #4
    Star Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    It appears that this thread is at least 16 months old and I found it with a search. We have a similar problem on one workstation running Word 2003 & Windows XP. Selecting the "Close Window" button closes the application. We can find nothing in the Options that would control this. By starting this thread again, I'm hoping someone else will step in and offer a solution.

    Thanks.

  5. #5
    Plutonium Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    I wonder if you might have an add-in that is causing this to happen. Can you try following Systematic Approach to Behavioral Problems in Word to see if it helps.

    StuartR

  6. #6
    Plutonium Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    I don't have an explanation or solution, but try Phil Rabichow's <!post=Systematic Approach to Behavioral Problems in Word,197827>Systematic Approach to Behavioral Problems in Word<!/post>.

  7. #7
    Star Lounger
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    Re: Word closes multiple files (Word XP, SP2)

    Thanks. Renaming Normal.dot corrected the problem. I found two of them.

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