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  1. #1
    3 Star Lounger
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    Inbox name in OL2K has changed... (Outlook 2000)

    somehow a user's inbox name has changed from inbox to something else. we cannot change it back. i right-clicked on it, chose properties and tried to change it from there and cannot do it. the user can't do it, either. i'd like to know what can be done to change it back and how it happened in the first place. i've never seen this before.

  2. #2
    5 Star Lounger
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    Re: Inbox name in OL2K has changed... (Outlook 2000)

    If this is an Internet only account, I can't help. If it's an Exchange account, someone probably changed the display name for the account. It has to be changed back using the Exchange admin. Otherwise you need to adjust the profile. Right click on the Outlook short cut. Choose properties. click show profiles. Select the exchange service and click properties. Reset the account used by the profile.

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