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  1. #1
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    Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Hi All,
    Just an annoying little problem, not urgent, but would like an answer if possible. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>
    Whenever I have a bunch of windows open and need to get to the desktop I click on the Desktop icon in the Quick Launch toolbar. However when I do this my Office Shortcut bar either becomes invisible or closes. It will reappear if I click anywhere on the task bar, but will close the instant I click anywhere on the desktop. In order to get it to stay visible, I right click on it (after I click on the Task bar), click Customize (don't need to do anything) and then close the customize window. It then will stay visible until I use the desktop icon again. I normally use "Autofit into Title Bar area", but it does the same thing if it placed along the right or left edge of the screen.
    Any ideas why and if I can stop this from happening?
    Thank you.

    gdr
    <IMG SRC=http://www.wopr.com/w3tuserpics/gdrezek_sig.jpg>
    "Those who dance are considered insane by those who can't hear the music" - George Carlin

  2. #2
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Is "Auto Hide" checked?
    H Lewton

  3. #3
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Hi hlewton,
    No it is not.

    gdr
    <IMG SRC=http://www.wopr.com/w3tuserpics/gdrezek_sig.jpg>
    "Those who dance are considered insane by those who can't hear the music" - George Carlin

  4. #4
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    How about something like this?

    Overview
    Symantec Security Response is aware of a widespread e-card (electronic greeting card) that appears to have the characteristics of a worm. Based on a number of requests from Symantec's corporate customers, Security Response has provided definitions that detect and block this program.

    The installation of software that is associated with the e-card requires your permission for it to perform its mass-mailing functions. If you cancel the installation of the software, no worm-like activities are performed.

    NOTE: At this time, the Web site to which the e-card is linked appears to be unavailable. This means that the software can no longer be downloaded and installed from the site www.friendgreetings.com.

    Symantec Security Response now provides detection for an updated version of W32.Friendgreet.worm. The new installer is approximately 300 KB in size. It was discovered that this new installer modifies the taskbar in such a way that during installation you cannot switch to another program. This also results in icons disappearing from the taskbar. This does not result in any permanent loss of information. Upon rebooting the system the taskbar will function normally.

    Additionally, the following URLs may host the installation package for W32.Friendgreet.worm. This has not been confirmed by Security Response at this time.

    www.friend-card.com
    www.friend-card.net
    www.friend-cards.com

    Recommendations
    Symantec Security Response offers the suggestions detailed on the page linked here on how to configure Symantec products in order to minimize your exposure to this threat.
    http://www.sarc.com/avcenter/venc/data/w32...recommendations

    References
    Symantec URL:http://www.sarc.com/avcenter/venc/data/w32...greet.worm.html
    H Lewton

  5. #5
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Per the link provided; I have none of the files or registry entries referenced in that link and I searched for every file and registry entry. I also do not have an entry in the "Add/Remove Programs" from the control Panel. As a side note: I use Norton Antivirus Corporate Edition both at work and at home (it's in our licensing to be able to do that) with bi-weekly scans and almost daily updates and according to the link provided, Norton's "Security Response has provided definitions that detect and block this program."
    Thanks for your help. I wouldn't have thought to check for a type of worm or virus on this. <img src=/S/nope.gif border=0 alt=nope width=15 height=15>

    gdr
    <IMG SRC=http://www.wopr.com/w3tuserpics/gdrezek_sig.jpg>
    "Those who dance are considered insane by those who can't hear the music" - George Carlin

  6. #6
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Sorry they didn't help you much. I'm out of ideas maybe some of this site's gurus can come up with something.
    H Lewton

  7. #7
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Thanks hlewton.
    <IMG SRC=http://www.wopr.com/w3tuserpics/gdrezek_sig.jpg>
    "Those who dance are considered insane by those who can't hear the music" - George Carlin

  8. #8
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Just check it out, and you are right, Must be by design.
    I quess, that "Show Desktop" means just that. It will hide the tool bar, because it is another window.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
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    Re: Disappearing Office Shortcut bar (WinXP Pro SP1 / OffXP SP2)

    Hi Dave,
    I just noticed late last night that my home setup does the same thing (it is setup the same way as my office machine). Don't know why I hadn't checked or noticed it before. So, it must be "one o' those things".
    Thanks for your time and letting me know that I'm "not alone". <img src=/S/mice.gif border=0 alt=mice width=50 height=25>

    gdr
    <IMG SRC=http://www.wopr.com/w3tuserpics/gdrezek_sig.jpg>
    "Those who dance are considered insane by those who can't hear the music" - George Carlin

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