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  1. #1
    New Lounger
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    Drivers (Service Pack 1)

    I just upgraded from Me to XP Home, but two peripherals don't work. One is the Acer CDRW 6x4x6 6406EU (I'll worry about the other one later). The install option for CDRW seems unclear on the Control Panel. I went to DriverGuide.com and downloaded a driver named ecdc_v405_up to upgrade Adaptec Easy CD Creator from v. 4.02 to 4.05. I also downloaded and ran usb_driver_uninstall and usb_driver_1.10. Windows displayed a message saying a digital signature is missing, and gave an ominous message saying I had better not proceed, so I didn't.

    Maybe I complicated the problem by not uninstalling the devices before upgrading, but I am stuck now. My CDRW is a year old, so the vendor's tech support won't talk to me except for $$$. So my questions:
    -- Any ideas on how best to proceed?
    -- What is a digital signature?
    -- What is Windows Logo testing, and why should I care about it?
    -- Is there a better place to search for drivers than DriverGuide.com?

    Thanks,
    Bob Sanchez

  2. #2
    Uranium Lounger
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    Re: Drivers (Service Pack 1)

    Bob, I'm not sure I understand what the specific problem is with your CD writer. Does it just not work? Probably the easiest thing to try is to remove it from your system configuration in Device Manager and reboot, letting Windows detect the hardware and install the software for it.

    As a note, EZCD Creator 4 does not work with Windows XP. Version 5 didn't either when XP was released; Roxio issued a patch to make it compatible. If you're using EZCD you will need to upgrade it to the latest version in order to use it under XP. Does that suck? I think so, but that's only an opinion. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Let me answer your four questions as best I can.

    1. <LI>For how best to proceed, make a note of any specific errors or warnings that you've received for later reference. Try removing the CDRW and rebooting as noted above. This also holds true for the second unlisted device that you mentioned. Upgrades from Windows ME (or any other 9x variant) don't always go smoothly, sometimes because of the drivers, which appears to be true in your case.
      <LI>A digital signature is a method of certifying to Windows that the software you are installing has passed Microsoft's testing process and does not cause undue errors. The testing is fairly rigorous and wherever possible, signed drivers are the best solution. Driver signing took on a new face in Windows XP because buggy drivers are the cause of many instances of Windows instability. You can still install drivers that are not WHQL certified (Windows Hardware Quality Labs) but you now get a warning, which you saw, that states that you could bring your system to a screeching halt. That doesn't happen most times, but it could.
      <LI>Windows logo testing is the same thing - it means that the hardware in question has been designed for and passed tests that certify its compatibility with a given version of Windows. You should care about it if you want your hardware to work out of the box. For more information start here: http://www.microsoft.com/winlogo/hardware/default.asp
      <LI>The best place to start looking for drivers is always the manufacturer's website. DriverGuide is great as a resource but keep in mind that you don't really know what you're getting from there - it could be a driver that worked well for someone else and doesn't do anything in your situation.
    More information on hardware compatibility, by product, is now somewhat buried on the Microsoft site but can befound here: http://www.microsoft.com/hwdq/hcl/search.asp

    Hope that helps some, or at least gives you a place to start.
    -Mark

  3. #3
    3 Star Lounger
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    Re: Drivers (Service Pack 1)

    Without throwing caution totally to the wind, I'd go ahead and continue on through the driver signing. While you may have problems with the driver (which you could then uninstall), you probably won't. If it makes you feel any better, here's a link to an XP driver for your CD, although it looks like it's the driver you've already got: http://www.windowsxp-drivers.com/drivers/52/52463. It does say it comes with XP instructions....

    good luck,
    kip

  4. #4
    New Lounger
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    Re: Drivers (Service Pack 1)

    Thanks to both of you. It looks like I have two distinct problems on this hardware: one with the Easy CD Creator software, and one with the CDRW itself. I just posted a query to BenQ, which apparently handles Acer's peripherals, and will see what they say--if anything interesting, I'll come back and post it. Meanwhile, I really appreciate your quick responses.

    Bob

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