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  1. #1
    New Lounger
    Join Date
    Oct 2002
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    Wolverhampton, Staffordshire, England
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    Windows Installer error (Windows XP Pro)

    I was wondering if any one could help me because i want to install office 2000 but every time i try and install it the following error occurs:

    THE WINDOWS INSTALLER SERVICE COULD NOT BE ACCESSED. THIS CAN OCCUR IF YOU ARE RUNNING WINDOWS IN SAFE MODE, OR IF THE WINDOWS INSTALLER IS NOT CORRECTLY INSTALLED. CONTACT YOUR SUPPORT PERSON FOR ASSISTANCE.

    The same error message occured when i tried to install my norton firewall, so i was wondering how i can fix this error
    Thanx

    Rod <img src=/S/bouncenburn.gif border=0 alt=bouncenburn width=31 height=31>

  2. #2
    Plutonium Lounger
    Join Date
    Oct 2001
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    Lexington, Kentucky, USA
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    Re: Windows Installer error (Windows XP Pro)

    Two things to check first. Do you have the firewal in XP turned off? Right-click Network Places, Properties. Are you logged on with Administrator rights?
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