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  1. #1
    2 Star Lounger
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    Minnesota, USA
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    Repeating e-mails

    The other day one of our attorneys sent a client an e-mail. For some reason, the system appears to be resending that same e-mail to the client over and over and over again. The client has an understandable request -- how can we stop this from happening? Is there something we can do on our end? Is there something he can do on his end? Any suggestions would be appreciated.
    Karnie
    Karnie Moesenthin
    Technical Training and Development Professional
    Legal Industry

  2. #2
    Platinum Lounger
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    Jan 2001
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    Roanoke area, Virginia, USA
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    Re: Repeating e-mails

    what mail server are oyu using? if exchange you'll need to delete it from the server.. if so, which version?

  3. #3
    2 Star Lounger
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    Re: Repeating e-mails

    We're using exchange, version 5.5. We did find something that suggested that the problem might be on the receiver's end. Also, because the sent date and time on every message is the same, that seems to make sense to me. If it were being re-sent from our end, wouldn't the date and time be different on each message?
    Karnie
    Karnie Moesenthin
    Technical Training and Development Professional
    Legal Industry

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