Results 1 to 8 of 8
  1. #1
    New Lounger
    Join Date
    Dec 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Office 2000 SP-3 upgrade (SP-3)

    I installed SP-3 and Word and Excel do show the 'SP-3' in the About box, but Outlook doesn't. How can I find out which version Outlook has? And if it is not SP-3 how can I get it to upgrade (running the SP-3 again just produces a 'The expected version of the product was not found on your system').

    Any ideas?

    Andreas

  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    What's the build number in the Help|About... dialog? Here's the dialog after applying SP2:
    Attached Images Attached Images

  3. #3
    New Lounger
    Join Date
    Dec 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    It's Outlook 2000 (9.0.0.2711)

  4. #4
    New Lounger
    Join Date
    Dec 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    Here's a nice picture of it
    Attached Images Attached Images

  5. #5
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: Office 2000 SP-3 upgrade (SP-3)

    There is msievent.log file in your WINDOWStemp (or WinNTTemp) directory. It is a text file. Open it in Notepad and look is any error messages there.

  6. #6
    New Lounger
    Join Date
    Dec 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    I couldn't find that file, but I went all the way and applied SR-1a again and then SR-3 and it seems to be installed now.

    Thanks a lot anyway

    Andreas

  7. #7
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    Yes, it appears that OL was missing SR-1, so it couldn't apply SP3. Some kind of dialog/alert would have been nice, eh?

  8. #8
    New Lounger
    Join Date
    Dec 2002
    Posts
    5
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Office 2000 SP-3 upgrade (SP-3)

    Yes, and the funny thing is that Word and Excel showed SP-3 correctly.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •