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  1. #1
    New Lounger
    Join Date
    Jun 2002
    San Francisco, California, USA
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    Outlook missing phone field during mail merge (Outlook 2002 SP-2)

    Outlook missing phone field during mail merge
    Okay here's the deal. I wanted to create a directory of all the people in the building. I created a mail merge document with all the basic info (address, phone, email, etc.). The data I want was in the Outlook contact folder. When I did the merge there was no phone number next to the home phone field. All the other fields worked fine and had the appropriate info next to them.
    So then I went into the insert merged fields box to see if it got mismapped some how I find THERE IS NO HOME PHONE FIELD TO SELECT! All the other fields are there, but home phone is missing.

    How can I fix this problem? Are there web sites or a specific resources you recommend for help with fixing this?


  2. #2
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Silicon Valley, USA
    Thanked 93 Times in 89 Posts

    Re: Outlook missing phone field during mail merge (Outlook 2002 SP-2)

    Does this Wizard help?

    Microsoft Knowledge Base Article 294693 - WD2002: How to Use Mail Merge to Create a Directory

    (Also, you can copy the number from Home to Business, I've posted a macro to do something like that, but unless you want it that way thereafter, it probably isn't worth compromising your data.)

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