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Thread: OL2K SMTP Error
2001-03-08, 00:46 #1hoyamebGuest
OL2K SMTP Error
I am using Win98 (original not 2nd Ed) and Office 2K with
no patches or SRs. Starting Monday night I have been unable
to send any outgoing messages. This is the error message I
Server Response: '501 Blocked by Filter 0'. (Account 'cdix',
SMTP Server: '(server name)', Error Number 0x800ccc63).
When I called the ISP Tuesday morning, the guy said that
they'd installed new software over the weekend, and that
the reference to the filter meant that we had a virus
that was being blocked going out. Well, whatever. So I
upgraded my anti-virus software, downloaded dated-that-day
virus definitions, scanned the whole schmear, nothing.
No viruses. He bumped me up to the ISP's manager, who
had me check all the DNS settings, POP and SMTP servers
etc. No problem there. I have deleted and recreated each
individual mail account in Outlook. Still doesn't work.
Outlook Express doesn't work either, but Netscape
Messenger does. So does Kmail on my Linux computer. But
I don't want to use Messenger! I'm going to reinstall
Outlook 2000 tonight, to see if that does anything.
But does anyone have any idea what I or they have done here?
???? If my ISP has screwed up something, I want them to
reimburse me for purchasing AV software unnecessarily!!!
Thanks for any info.
2001-03-08, 01:45 #2hoyamebGuest
Re: OL2K SMTP Error
I should add that I've checked the MS Knowledge Base,
and found a reference to a problem with Outlook Express
more than OL2K, that suggests checking the DNS host
and domain, and computer name, on the Network app in
the Control Panel. I know the computer name is correct
(i.e. no apostrophes or anything other than letters),
and the domain name and host are blank (those are
given for the ISP in the Dial-Up Networking thingie
for that particular ISP, yes?). I searched Google/Deja
and found a general list that indicates a 501 error
has to do with an incorrect SMTP parameter, but no
more details than that. Oh, what am I to do.....
Thanks for any info!