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  1. #1
    Star Lounger
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    Ghost Page! (2000, SR-1)

    Hello;

    I'm baffled. I published a new default.htm page in one of my webs. No matter how many times I refresh the browser, clear the browser temp files (in IE and Windows Explorer), or make a small change and republish the page, it refuses to show the new version in the browser.

    If I browse to the production web in Windows Explorer or FP2000, when I open the page it shows the new version! Yet it won't appear in the browser! This is happening to more people than just myself, so it isn't my PC.

    This is the default.htm page, and since I can view the new version on production in FrontPage or by opening it in Windows Explorer, I know the new version is there. The links leading to it have not been changed, one can browse to it just fine, but it shows the old page.

    Any ideas? I'm lost!
    Thanks,
    Dave

  2. #2
    Plutonium Lounger
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    Re: Ghost Page! (2000, SR-1)

    Do you have a proxy server configured in your web client?

    StuartR

  3. #3
    Star Lounger
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    Re: Ghost Page! (2000, SR-1)

    Yes, but the setting are fine, and nothing's changed from one day to the next. Also, I'm not having this problem with other webs, only this one particular home page.

    Thanks,
    Dave

  4. #4
    Plutonium Lounger
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    Re: Ghost Page! (2000, SR-1)

    It could be that the proxy server has cached your page, and doesn't know that it has changed.

    I think that if you hold the Shift key whilst clicking Refresh on Internet Explorer then it will send a message to the Proxy Server saying not to return the page from cache. Alternatively can you disable the proxy server and try to access the page, or are you behind some sort of firewall?

    StuartR

  5. #5
    Star Lounger
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    Re: Ghost Page! (2000, SR-1)

    I tried the shift-refresh, and ctrl, and alt just for fun, and none worked. We are using a proxy server and a firewall, but I believe both myself and the server are within the latter. I changed the proxy server to our 2nd one and that didn't work either.

    Dave

  6. #6
    Plutonium Lounger
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    Re: Ghost Page! (2000, SR-1)

    Can you post the URL and tell us how to tell if the page has been updated and I'll try from here...

    StuartR

  7. #7
    Star Lounger
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    Re: Ghost Page! (2000, SR-1)

    'fraid not, it's a company intranet site. <img src=/S/sad.gif border=0 alt=sad width=15 height=15> Thanks anyway, though.

    Dave

  8. #8
    Plutonium Lounger
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    Re: Ghost Page! (2000, SR-1)

    If it't on your intranet can you try configuring your web browser to not use a proxy?

    StuartR

  9. #9
    Star Lounger
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    Re: Ghost Page! (2000, SR-1)

    I tried that and it didn't help. I'm having the server rebooted Monday, so if the page is stuck in cache somewhere that may kick it free. We'll see, I guess....

    Thanks again for the help.
    Dave

  10. #10
    Star Lounger
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    Re: Ghost Page! (2000, SR-1)

    Rebooting the server fixed it. [img]/forums/images/smilies/ohmy.gif[/img])

    Dave

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