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Thread: No Shutdown

  1. #1
    New Lounger
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    No Shutdown

    I am running Windows 98 SE on a Compaq Presario 1692 with a AMD K6 processor. Recently, within the last month, the system hangs on shutdown and appears to be stalled on closing Rundll32. The only way to turn the machine off is to use the power on/off button.
    I am sure I have seen something about this very problems in WOW but am unable to find it (doh)!
    Can anybody help with a solution to this problem? I do not understand why it would have occurred when it was not a preexisting problem????
    I have searched the Microsoft knowledge base for information and come up basically blank. The most help information I found told me that I should wait for Microsoft to publish a patch to fix the known problem.
    This is not good enough and I have let them know it!

  2. #2
    5 Star Lounger
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    Re: No Shutdown

    Windows 98 SE has a known problem with shutting down, there is a patch, gimme a day and i'll get the URL when i get to work.

    Wolfman
    Mike Wolfman
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  3. #3
    Uranium Lounger
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    Re: No Shutdown

    Hi Angelo:
    There's a confusing set of Microsoft Knowledge Base articles on the subject, but the main one is Q238096 http://support.microsoft.com/support/kb/ar...s/Q238/0/96.ASP that has a series of possible resolutions for you to work through. Plus there's a 508k shutdown patch http://www.microsoft.com/windows98/downloa...8SE/Default.asp for Windows 98 SE from Microsoft.

    There's also a useful set of tips available from Jim Eshelman
    http://members.xoom.com/_XMCM/Khephra/index.htm; the shutdown article is at
    http://members.xoom.com/Khephra/a/shtdwnse.htm or http://members.xoom.com/Khephra/shutdown.htm
    that you can try. As Microsoft has noted, any suggestion to replace the CONFIGMG.VXD file should be ignored -- replacing .VXD or other key system files manually is only for the brave or reckless.

    I was going to attach a zip file containing the shutdown patch, as a last resort, but it's over the 100kb limit for the lounge.

    Hope this helps.

  4. #4
    5 Star Lounger
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    Re: No Shutdown

    I put the patch up on my site...

    http://www.thewolfmans.com/98shutdown.zip
    Mike Wolfman
    Jack of all, Master of none
    Bow before me, for I am root.
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  5. #5
    Glenn
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    Re: No Shutdown

    I can email you the 504KB patch if you would like.

  6. #6
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    Re: No Shutdown

    >, but the main one is Q238096

    Thank you!

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