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  1. #1
    Plutonium Lounger
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    Where Is User Data?

    I had a fluke mishap the other day that I was able to recover from, but it begs a question. I was un-installing my Mozilla, prior to installing a more recent version. When I got finished with that, I re-booted as is my custom, whether I'm asked to or not. Upon re-boot, my Palm desktop software popped open a window asking me to select a user. The window was EMPTY, for it seemed to have "lost" my user identity. I have only one Palm user - me, so there were no other entries shown. I crossed my fingers, did a synch, and my user identity was returned and all has been well since. What I've never been quite able to figure out is WHERE is my user data stored and especially the Palm configuration information, like an .INI file or whatever? I can't (so far) find this info on their web site. The attachment shows my Palm directory, in Program Files, where I think my "data" (calendar, addresses, etc.) is stored in the subfolder called EA. Since I also always have a drive image not more than a few days old, I can always recover this directory if need be, but..... Somehow I just would like to know the whole story.

    Today, as a test, I created a "new user" in the Palm desktop software, made one calendar and address entry so as to have some live data. Re-booted and did a search on my hard drive for files dated TODAY and find no new entries in the Palm directory. Inside the software, my new user is still there, but where the @#$%& is the data?
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  2. #2
    5 Star Lounger
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    Re: Where Is User Data?

    Al,

    Here is what I can see.

    All my Palm data (Palm Vx) is stored under my username(carbonnb) under the Palm directory in Program Files.

    The file that show which users have "profiles" on this PC are in users.dat in the root Palm Directory. The users.dat file can be opened inNotepad, but I don't think it can be edited, since it looks like there are "control" characters embeded in it.

    I just created a Test User with the name "Test User" and it created a new subfolder called "UserT" under the Palm directory, and new entries in the Users.dat file that indicates the user name and directory.

    See the attached image for the directory structure.
    Attached Images Attached Images
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    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  3. #3
    Plutonium Lounger
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    Re: Where Is User Data?

    Thnx for joining in my search, Bryan. Two things I should have said: I'm running version 4.1 of the desktop software and my Palm handheld is an m515. You're right, the USERS.DAT file is binary and mine is still dated in November and DOESN'T contain any reference to the new user I created TODAY. The reason I'm so curious about what the system does is that I also made a new calendar entry TODAY in my "regular" user identity and NONE of the files in the whole dang Palm directory has today's date! In the desktop software I made a point to click on the SAVE ALL icon and reboot just to see if that's what it takes, but no luck. I think I'll try to write to them and see what they say, if anything.

  4. #4
    5 Star Lounger
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    Re: Where Is User Data?

    Al,

    I'm using Palm Desktop 4.1 on XPP.

    It is starting to sound like you have 2 separate installs of the Palm desktop.

    The first thing I would do is see what the path in your shortcut to the Palm desktop is. It may pinpoint where the second install is.

    Then if that doesn't result in any useful info, do a search for users.dat. I bet you will find it that way.
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    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  5. #5
    Plutonium Lounger
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    Re: Where Is User Data?

    You mave hit on it, Bryan, but I'm not sure yet how to track this down. I'm gonna have to do a search in the registry. First, I searched all hard drives and partitions looking for USERS.DAT and found only the one in Program Files. BUT, just for the heck of it, I looked in the Control Panel Add/Remove app and Palm Desktop is listed TWICE. One of the entries is about 30 meg and the other is about 12 meg. I have no idea why it's listed there twice and other than searching the registry for the un-install app, I don't know how to figure this one out. There's only ONE entry for the system in my Start Menu and its shortcut points to the one in Program Files. Puzzle.....

  6. #6
    5 Star Lounger
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    Re: Where Is User Data?

    If you want to track down the two entries in Add/Remove, and you feel comfortable with playing in RegEdit, you can navigate to:

    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentV ersionUninstallProgram Name

    And look at the key called UninstallString. That points the way to the uninstaller for that Add/Remove entry.

    Also, have a look in Palm Desktop Under Tools|Options.. General Tab and see what directory is listed under Data Directory. Mine is C:Program FilesPalm which is based on a default install.
    --
    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  7. #7
    Plutonium Lounger
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    Re: Where Is User Data?

    Well, Bryan, you got me there, I just don't know what the heck I'm gonna do about it. In my registry I have two entries for the Palm Desktop but they're not listed as Palm Desktop. They're at the beginning of the list in Hex keys and I guess it happened because I first installed the software as it came with the Palm and THEN went to their web site and downloaded 4.1 and installed it. The second thing, and I guess this accidently happened when I installed the update, my "actual" user data is NOT in the Program File directory where the Palm software was originally installed. It's in this directory: Cocuments and SettingsaehLocal SettingsTempns_tempEA. What a can of worms! I found that by checking the Options settings, as you suggested. I think I'll think about this for awhile before I decide what to do - I don't want to nail myself to the wall until I take time to think about the solution. Thanks for steering me in the right direction.

  8. #8
    5 Star Lounger
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    Re: Where Is User Data?

    Here's what I would recommend (since it's how I would takle it).

    Sync your Palm so that it has everything.

    Uninstall all the Palm software

    Delete all these "extra" directories (don't forget, you have everything on your Palm)

    Reinstall the Palm Desktop.

    Sync your Palm back to the desktop.

    Nice and neat and clean.
    --
    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  9. #9
    Plutonium Lounger
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    Re: Where Is User Data?

    <hr>...don't forget, you have everything on your Palm...<hr>
    I think that's A WINNER my friend! Don't know what I'da done widout ya! Thanks for the confidence builder.....

    AND, Happy Boxing Day to all of y'all Up North!

  10. #10
    Plutonium Lounger
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    Re: Where Is User Data?

    A short time later, sez he: Slick As A Whistle, Bryan! Thanx again and if you're ever headed south to warmer climes on I-75, I'd like it if you'd let me know. If ya can hop off for a minute or a few, I'd like to buy ya a BREWSKI! Gotta give credit to the Palm folks too. I un-installed the two instances of Desktop that I had and it did it cleanly and without incident, including cleaning up the registry, which is more than I can say for a lot of apps. When I then re-installed 4.1 everything is nicely in my Program FilesPalm directory. As soon as I fired up a synch, my Desktop was back in shape and all I had to do was re-install the financial calculator I use. Thanks again.....

  11. #11
    5 Star Lounger
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    Re: Where Is User Data?

    I think you would have come up with that eventually. I have faith in ya. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    Hey, let me get through Christmas First!! <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
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    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  12. #12
    5 Star Lounger
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    Re: Where Is User Data?

    Glad to help.

    I'll be sure to take you up on that if I ever get a chance to head south. Probably won't be for a while, so if YOU even feel like freezing you posterior off, come North on 75, through Detroit, take the 401 to the 400 and head further north, and I'll buy you a nice cold beverage!! A real beer, not the watered down stuff down there <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15>
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    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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  13. #13
    3 Star Lounger
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    Re: Where Is User Data?

    Better yet, Al, if you follow Bryan's directions and then head west on the #1 highway for, what, 15 hours or so, you'll hit Calgary where we brew the BEST beer in Canada. Not that not-quite-as-tasty-but-still-way-better-than-that-watered-down-stuff-from-the-US Ontario beer, but the kind of beer that will make you want to pull up your tent stakes and live here full time. <img src=/S/bravo.gif border=0 alt=bravo width=16 height=30>

    Sorry, Bryan, but you had to know that was coming. <img src=/S/evilgrin.gif border=0 alt=evilgrin width=15 height=15> And remember it's Christmas, so there's no need to start a flame war over this.... <img src=/S/duck.gif border=0 alt=duck width=23 height=23> <img src=/S/rofl.gif border=0 alt=rofl width=15 height=15>

  14. #14
    Plutonium Lounger
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    Re: Where Is User Data?

    Hey, nice to "see" you, Keely! I figured you'd be browsing by sooner or later. I also realize now how come I lost my Palm user settings the other day when this thing started. As I said in my first post, I was un-installing a version of MOZILLA prior to an upgrade. Well, the directory that my SECOND install of Palm 4.1 was storing my user settings in was the same one that Mozilla (Netscape) uses for its "temporary" data (Cocuments and SettingsaehLocal SettingsTempns_tempEA). So, when Mozilla cleaned up after itself, it wiped out my Palm settings. All my fault for not checking all the windows in the Palm Desktop options to see where my data files were going. Bet I won't ever do that again.....

    Merry Christmas everyone!

  15. #15
    5 Star Lounger
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    Re: Where Is User Data?

    S'ok Keely, I'm not a religious beer nut, as long as I'm not server a Labatt product <img src=/S/barf.gif border=0 alt=barf width=64 height=23> <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

    I try not to drink Ontario Brewed beer when I can help it <img src=/S/grin.gif border=0 alt=grin width=15 height=15> I like beer from the Maritimes better.

    BTW, there is no Highway 1 out here.

    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>Have a Merry Christmas and a New Year everyone.
    --
    Bryan Carbonnell - Toronto <img src=/S/flags/Ontario.gif border=0 alt=Ontario width=30 height=18> <img src=/S/flags/Canada.gif border=0 alt=Canada width=30 height=18>
    Unfortunately common sense isn't so common!!
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