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  1. #1
    Gold Lounger
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    Norton Anti Virus

    Has Symantec raised the subscription renewal fee?
    I thought that it was $4.95.
    Fee appears to have gone up to $14.95.

  2. #2
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    Re: Norton Anti Virus

    Well, it seems now to be 10.50 GBP + Value Added Tax (probably), so your figure for US dollars would seem about right. Don't you think that's a fair price for a year's worth of antivirus updates?

    I've had three Klez-H messages trapped by Norton/Symantec just in the last fortnight, and I'd consider it worth it just for that! The person who sent me them has spent nearly a week in trying to rid their PC of Klez.... their antivirus "protection" was six months out of date.
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: Norton Anti Virus

    For comparison, McAfee currently is charging $4.95/year.

    Trend Micro and its resellers don't seem to offer a one-user maintenance pack for PC-cillin 2002 on the web, but I found a 25-user pack listed (out of stock) for $84.13 ($3.32/seat). Presumably the user is prompted to buy it by a timer in the product itself...

    I agree that continuing users should bear some of the R&D costs for keeping pattern files and scan engines up to date. It's a fairly well-divided industry, so I doubt Symantec can maintain supra-competitive pricing unless they are adding functionality, too.

  4. #4
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    Re: Norton Anti Virus

    Do you have a retail or OEM version?

    My recollection is that the fee is lower for retail versions?

  5. #5
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    Re: Norton Anti Virus

    Since Norton's has had a new version every year and one can get it for about $10.00 US about 2 months after each release, why pay a yearly fee, when you can get a new version for the same price.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  6. #6
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    Re: Norton Anti Virus

    My experience has been that shortly before/after version N is released, it is not hard to find version N-1 for very little.

    One alternative is to pay the subscription fee to extend NAV 2002.
    Then when NAV 2004 is released, see whether I can find a cheap NAV 2003.

    Of course, it takes time to find those special deals.

  7. #7
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    Re: Norton Anti Virus

    I have seen Nortion's AV 2003 at BestBuy abd CompUSA for $19.95 with a $19.95 rebate. Don't think you can beat that price. Of course we had to pay the State sales tax. This has happened several times which started before ThanksGiving.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  8. #8
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    Re: Norton Anti Virus

    Staples, Best Buy. Comp uSA and Computer City oft have such deals.

    BUT, one must be careful.

    Back in the daze when I was using NAV 2000, I noticed that Staples was selling NAV 2001 for 19.99 with a sticker on the outside of the box that stated there was a $10 mfg. rebate.

    Alas, when one opened the box, the rebate coupon stated that the rebate applied only to "full priced" products.
    I reported this to the FTC (Federal Trade Comission in the USA), but rather than go thru the hastle of forcing Symantec to cough up the $10, I asked for, and got, a full refund of the $19.99 from Symantec.

    So, unless Symantec has changed the rebate coupon, I would not count on getting any manufacturer's rebate from Symantec.
    If a store rebate, that's another matter.

    Next time I go in their direction, I'll stop off at Staples, Comp USA, Best Buy and Circuit City.

  9. #9
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    Re: Norton Anti Virus

    Went to Comp USA, Staples, Circuit City and Best Buy earlier today.
    No offers of NAV that would be free after rebates.

    Staples was offering a McAfee product that would be free, after rebates, for those upgrading from a comperitive product.

  10. #10
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    Re: Norton Anti Virus

    I have just come across the amount I paid in January 2001 for the year's worth of updates to Norton AntiVirus, and it was
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  11. #11
    5 Star Lounger
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    Re: Norton Anti Virus

    Our current Office Max flyer has a deal for free NAV of McAfee software. Buy any TurboTax or TaxCut software and (providing you are upgrading) receive a free copy of VirusScan 7.0 / QuickClean 3.0, or Norton Personal Firewall 2003 / NAV 2003. Of course, all require mail-in rebates so the front end cost can be considerable. USD $19.95 for the cheapest tax program, $49.99 for the Norton suite ($20.00 upgrade rebate and $30.00 basic rebate) or $59.99 for the McAfee suite ($30.00 upgrade rebate, $30.00 basic rebate). And of course, the sales tax on the full, undiscounted prices.

    Of course, there's also a lot of 'small print' that is completely illegible when printed in the ad; just the disclaimer to 'see package and mfr's rebate directory in store for details'.

  12. #12
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    Re: Norton Anti Virus

    Thanx.

    I'm gonna wait for the next, that I hear of, offer of free NAV 2003, after rebates.

    I've thought about switching to McAfee, but since most folkes use NAV, I want to test my code in that environment.

  13. #13
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    Re: Norton Anti Virus

    This week I have to decide whether to upgrade from Norton Antivirus 2002 to 2003, or just pay for another year's worth of antivirus updates. The difference in cost is only about 10%. (We'll skip the bit about the virus updates being quoted in pounds sterling and the upgrade to 2003 being offered in dollars).

    BUT there's an interesting feature when you are working with the Symantec/Norton online purchasing site!
    If you decide you're not going to make the purchase at that time and try to switch away from the site, you immediately get offered a 10% discount!! <img src=/S/note.gif border=0 alt=note width=20 height=20>
    <font face="Script MT Bold"><font color=blue><big><big>John</big></big></font color=blue></font face=script>

    Ita, esto, quidcumque...

  14. #14
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    Re: Norton Anti Virus

    Hi John

    That 10% discount on exit would be enough for me not to go with Norton......I'd pay 10% more to buy from a company that's upfront with it's pricing, and possibly other, policies.

    Same thing happens with cell phones....call up your current cell phone company and tell them you want to review their offers because you can get better service, pricing, whatever, somewhere else...my bet is you'll be offered a much better package on the spot.

    Have a Great day!!!
    Ken
    <IMG SRC=http://www.wopr.com/w3tuserpics/KenK_sig.gif>

  15. #15
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    Re: Norton Anti Virus

    I've had the same experience with credit card companies, car dealers, furniture companies, etc., etc.

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