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  1. #1
    3 Star Lounger
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    Can't delete desktop folders (Windows XP - SP1)

    Hi
    I have a couple of folders on my desktop which I created and now I can't delete them. The message I get when I try is: "Cannot delete: Access is denied. Make sure the disk is not full or write protected and that the file is not currently in use". The file isn't in use. I have tried deleting by going through Explorer without success, I even get the same message when I try to cut or move the folders.

    Any suggestions would be appreciated
    Dax


  2. #2
    Plutonium Lounger
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    Re: Can't delete desktop folders (Windows XP - SP1

    As long as you're sure they're folders you created - wouldn't want you to create a system failure. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>
    In spite of never having figured out how XP get hosed like this, I usually boot to SAFE MODE and am able to delete the unwanted files or folders. Like you, I've never been able to figure out why XP gets it in its head that these unused things need to be protected. And by the way, properties is one of the things I always check, but turns up nothing. If you can't get it in safe mode, you may have to boot with a Win98 boot disk or some such.

  3. #3
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    Re: Can't delete desktop folders (Windows XP - SP1)

    This is where another "Admin" account comes in. One will find out that ANY file and/or folder related to a account may be in use when that account is logged in. So as these folders are on your account desktop, then they may be in use.

    The best way to delete these files is to log out of your account and then log in as another admin user. Open Windows Explorer, work your way down to "Cocuments and SettingsuseraccountDesktop" and then delete what you want.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Can't delete desktop folders (Windows XP - SP1

    Bigaldoc
    No they are not system folders, ones I created. Thanks for the tip. Went into safe mode and attempted to delete but with the same outcome as previously mentioned.

    Cheers
    Dax


  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Can't delete desktop folders (Windows XP - SP1

    Are they empty?
    I am wondering if you created them for a specific application and it still has a claim to them...?

  6. #6
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    Re: Can't delete desktop folders (Windows XP - SP1)

    Thanks for the reply DaveA.
    I added an administrator as suggested and tried to delete but without any success.

    Looks like its back to the drawing board.

    Cheers
    Dax


  7. #7
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    Re: Can't delete desktop folders (Windows XP - SP1

    Hi Leif
    Yes I created one as a shortcut to Grau Software (Conversion table program) and the other as a folder with a number of shortcuts in it to various programs. I managed to delete all the program shortcuts in the folder except for imesh, it also won't allow me to delete it. In the Grau folder there is nothing.

    Does this give you any ideas

    Cheers
    Dax


  8. #8
    Plutonium Lounger
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    Re: Can't delete desktop folders (Windows XP - SP1

    Do you by chance have a boot diskette of some kind you could try? I use a Win98 boot floppy I customized for my needs but I believe any kind of boot diskette (DOS) would do for a test. The partition is not NTFS, is it? Try from a floppy if you can and see what happens.....

  9. #9
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    Re: Can't delete desktop folders (Windows XP - SP1

    Instead booting from floppy, you can boot to the Safe Mode (pressing F8 during bootup, before first Windows splash screen appears). Logon as Administrator, and manage Documents and Settings <username> Desktop folder

  10. #10
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    Re: Can't delete desktop folders (Windows XP - SP1

    Hi Bigaldoc
    Yes my file system is NTFS. I don't have a boot diskette. How can I make one and what will it do to help. Sorry but I'm not very PC savvy.

    Cheers
    Dax


  11. #11
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    Re: Can't delete desktop folders (Windows XP - SP1

    Hi Kaplind

    I've tried booting in safe mode then deleting the folders but still get the same outcome. I even set up a separate Administrator log on also without success

    Cheers
    Dax


  12. #12
    Plutonium Lounger
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    Re: Can't delete desktop folders (Windows XP - SP1

    This is really a tough problem. I'm afraid I don't have my OS on an NTFS partition so I don't know what happens when you boot with diskette, but the instructions are here in the MSKB. Now, you say you've logged on as an Administrator, NOT your usual logon, huh? When you do that, open Windows Explorer and then expand the DOCUMENTS AND SETTINGS folder. Are the elements you're trying to delete in your normal logon name? Often the desktop icons/folders are stored in the subfolder called ALL USERS or maybe DEFAULT USER.

  13. #13
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    Re: Can't delete desktop folders (Windows XP - SP1

    Yes Bigaldoc
    This is a tough one.
    I've been into the DOCUMENTS AND SETTING Folder and have looked in the desktop folder for the Administrator, All USers, Default User and Dax. The older one the problem folders appear in is the Dax folder. I've tried deleting them from there but with out any luck.
    Thanks for the link to the MSKB I'll go and check it out.

    Cheers
    Dax


  14. #14
    Uranium Lounger
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    Re: Can't delete desktop folders (Windows XP - SP1

    Dax, I don't think this is a fluke or just an annoyance. I think something must be using those folders. It's possible in a networked scenario that a process can hang and leave a folder or file open and thus prevent deleting it (or doing anything else with it for that matter) but a reboot will always clear those connections.

    Shut everything down that you possibly can, using Task Manager if necessary to kill background processes. In Task Manager, under the list of processes, you can also view the "owner" of the object in question (system, username etc). If you have the system on a small home network and there is the potential for file sharing, you may want to view open network connections also.

    You may also try using MSCONGIF to disable everything at startup, reboot, and then attempt to delete the folders. Bottom line: I think you need to find out what program or process is opening those folders for exclusive access.
    -Mark

  15. #15
    Plutonium Lounger
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    Re: Can't delete desktop folders (Windows XP - SP1

    Funny thing though, Mark, I would've thought that going in to Safe mode as he's done would have eliminated anything that would normally be running after startup. Dax, while you try what Mark suggested, you ought to look for something connected with what you called "IMESH" or "GRAU" and see if either one of them is grabbing some kind of control. As I said earlier, I'm at something of a loss because I have no experience with a system that has NTFS on its boot drive (partition). In any of my past experiences with a FAT system, booting with a Win98 boot floppy has let me delete whatever I wanted. I don't know if you can Google your way into an NTFS boot utility that would accomplish the same thing.

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