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  1. #1
    New Lounger
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    Select name only inserts a period , not email addr (2002)

    When I compose a new email and select a name from my contact list in the select name popup window it only inserts a "period" instead of the name or emal address as it used to do. Due to some previous problems I did a complete uninstall/reinstall of OfficeXP and this has been happening ever since. Any help would be appreciated.

  2. #2
    New Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    Anybody have an idea?

  3. #3
    5 Star Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    No <img src=/S/bummer.gif border=0 alt=bummer width=15 height=15> or I would have replied <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

  4. #4
    Uranium Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    No, but I was wondering if as a result of your reinstall you have "lost" the "addressing connection" to Contacts; see the thread beginning at <post#=209024>post 209024</post#> MaryJ's advice specifically.
    -John ... I float in liquid gardens
    UTC -7ąDS

  5. #5
    New Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    Thanks, but I scoured all those posts for info already. The strange part of this is that when I select the TO... button it brings up my contact list as a sub folder of Outlook Address Book and all my contacts show in the list. When I select a name (contact) and hit TO all that is transferred as an email address is a period. Should my CONTACT list show as a subfolder of OUTLOOK ADDRESS BOOK? I believe this was a .pst file that I copied over when I reinstalled Outlook 2002 - perhaps this is somehow the problem. I'm really at a loss for an answer . . . but that's nothing new!

  6. #6
    5 Star Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    Having never seen the '." behaviour - I don't know if it is relevant. I'd suggest your copy should not have been to a sub-folder in any event.

    To fix
    select the first contact
    shift-leftclick the last (should select all)
    drag all contacts to the main contacts folder

    and see if that helps

  7. #7
    New Lounger
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    Re: Select name only inserts a period , not email addr (2002)

    What a weird mess! I found that Even though when I opened the contact form I saw a description in the Display Email As field it was not showing up in the contact list. Thus, even though the contact's name and email showed in the drop down list, the "display as" description did not, thus Outlook only put a period in the "TO" field on a new email. This somehow resulted from copying my Outlook Address Book between my desktop and my laptop too many times due to a couple of clean reinstalls. The remedy was not very elegant, but if I opened each Contact, deleted (cut) the Display As info, and then reinserted (pasted) it, and saved and closed it everything is now fine. Luckily I only have a couple hundred contacts with e-mails so now I'm done (except for the beer that is now my reward).

    Based on the lack of responses to this original post I assume this is a rare occurance, but perhaps this will help someone else who is on the verge of primal scream therapy.

    ;-)

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