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Thread: Idle Disconnect

  1. #1
    eezee
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    Idle Disconnect

    I have a client using Netscape Communicator 4.7 who cannot seem to disable the "idle disconnect" feature. I cannot find it anywhere in edit, preferences.
    Assistance would be greatly appreciated.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Idle Disconnect

    I thought this was generated from the ISP's end. I'm not sure there is a browser setting. Is he not disconnected using IE?

  3. #3
    eezee
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    Re: Idle Disconnect

    I am the ISP, and no, we aren't doing it. This lady can't use IE which is why she's using Netscape.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Idle Disconnect

    I don't think it's in Netscape. Have the user check the Control Panels for Internet Connection and Modems.
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  5. #5
    Super Moderator jscher2000's Avatar
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    Re: Idle Disconnect

    Here's the modem panel.
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