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  1. #1
    Silver Lounger
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    Can't 'Send to' ...? (Outlook 98/WinNT4)

    Has anyone else ever had a problem where, on trying to use the "Send to, Mail recipient" option either in Windows Explorer or in Word/Excel, etc, they just get a message saying "The Object could not be Found"?

    Mine suddenly started doing this after I came back from the Christmas break, on Monday, and our helpdesk people have looked at it, reinstalled it, tried everything they can think of and decided they're stumped! The only way I can send an attachment now is to open a new mail message and click attach. I can't even forward email message en bloc , it just says the same thing!

    Even if someone could tell me what the "Object" is that it can't find (it doesn't say any more than the text quoted above in the error message), it might help us track down what the problem is!

    Any help would be gratefully appreciated!
    Beryl M


  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Can't 'Send to' ...? (Outlook 98/WinNT4)

    I believe this cab be related to a corrupt or damaged "frmcache.dat" file. Locate it on your hard drive and rename it - it should re-create itself next time Outlook is restarted. If all is well, delete the old version.

  3. #3
    Silver Lounger
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    Re: Can't 'Send to' ...? (Outlook 98/WinNT4)

    Hi Leif, thanks for the suggestion; unfortunately it didn't work! I renamed OK and it recreated OK, but I still can't send to! <img src=/S/sigh.gif border=0 alt=sigh width=15 height=15>
    Beryl M


  4. #4
    Silver Lounger
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    Re: Can't 'Send to' ...? (Outlook 98/WinNT4)

    Thanks, Leif - I did see that article when trying to find possible solutions before posting here, but I must admit I didn't look at it simply because I didn't associate the title with the problem I was having!

    Good thing someone around here knows what they're talking about!

    I've passed it on to our helpdesk people as we're not supposed to load/unload/run setup etc, and I'll let you know if it works.

    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>
    Beryl M


  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Can't 'Send to' ...? (Outlook 98/WinNT4)


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