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  1. #1
    New Lounger
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    Outlook only runs once (2002 )

    I have a small office network using Microsoft's Small Business Server and a variety of clients runnung Win 98, ME, 2000, and XP. All are using Outlook 2002. Everything was working well until the beginning of the year. Now Outlook will only work properly after it is first configured. After it is shut down the first time and reopened, we have problems accessing the Address book when composing new mail, printing mail messages, etc. The Win XP machines just close Outllok without any message while the Win 98 and ME machines display a Kernel 32 error message. We can receive mail just fine. If I remove the exchange mail account and restart Outlook we can use Pop3 mail just fine. If I then reinstall the exchange mail account, Outlooks works perfectly until shut down and then the whole process starts over again. I have been to the Microsoft knowledge base and tried all the seemingly relavent fixes but none seem to work. Can anyone offer any ideas?

  2. #2
    5 Star Lounger
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    Re: Outlook only runs once (2002 )

    Have you tried deleting a profile and creating a new one with a different name? On the XP systems does the event log provide any information on the crash? Have you tried turning off any local anti-virus and/or firewall products?

  3. #3
    New Lounger
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    Re: Outlook only runs once (2002 )

    Yes, I have tried to create a new profile and it works the first time you open Outlook but not after it is shut down and reopened. I have also tried it with and without virus protection and the firewall. No change. Thanks for the reply. I'm really having a problem with this one.

  4. #4
    New Lounger
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    Re: Outlook only runs once (2002 )

    <P ID="edit" class=small>(Edited by Leif on 14-Jan-03 12:11. to add URL to MS KB link.)</P>Friends - I have fixed the problem thanks to a fellow user somewhere in the country. The problem was caused by my adding a second network adapter to the server after it was initially configured. That placed the new adapter at the top of the binding order and it did not have "File and Print Sharing" bound to it. Simply moving the original adapter that had "File and Print Sharing" bound to it, to the top of the binding order resolved the problem. The information is completely explained in Microsoft's Knowledge Base Article 279742.
    XADM: Exchange 2000 Server Reports MSExchangeSA 9074
    Thanks to those that replied.............Paul

  5. #5
    Plutonium Lounger Leif's Avatar
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    Re: Outlook only runs once (2002 )

    ...and thanks for posting the solution! <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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