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  1. #1
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    HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    I've escaped in the last couple of days with a couple of gentle reminders from a mailing list that I track regularly that HTML posts are not welcome there. So I changed my default e-mail format to Plain Text. I also added the list as a contact, hoping that I could specify Plain Text for that recipient -- but only saw an RTF option. I receive Plain Text messages from the list, so I assumed (apparently mistakenly) that AutoReply would give them PlainText back. I even "force" formatted (Format--Plain Text) a test message back to one lister who was trying to help me out, and she got **that** message as HTML. I'm not real ly excited about keeping Plain Text as my normal default, and it's not working anyway. What to do?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    Are you routing these messages through Exchange Server? I believe Exchange has an option to convert RTF to HTML on the way out. I can understand why one might enable that, for greater compatbility. But I'd be surprised if the server converted plain text to HTML. Can you send some test messages to other people and see what they get? (It's better to test with POP mail accounts than webmail, since webmail is rendered into HTML when it's retrieved.)

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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    you are using corp, so you can't set an address for plain text.

    it sounds like either exchange is converting to html (it should never convert plain text, only RTF) or the list software is. If it's a yahoo list, it's a user configuration problem - not your configuration, but the people getting html need to change their settings.

    in your tests, did you also double click the address and set the sending format?

    also, find and delete the NICK file on your drive. it's possible that HTML is "remembered" in it.

  4. #4
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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    Hi, Mary -- When I doubleclick on the message, it opens the contact; and when I doubleclick on the address there, the only option is RTF, which is not checked. The list software is L-Soft list server at Indiana University (1.8e). What is the NICK file?

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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    somewhere in the address - maybe on a right click | properties... there should be a setting for the format that applies only to the current message. i don't have outlook 2000 handy to check it though...

    i don't think lsoft forces formats, it can't actually block attachments either except by line count.

    the *.nick is a "nickname" file. It remembers all the information about everyone you send to - it's often responsible for sending mail to old addresses when the contact has the new address or sending RTF when you know you are using plain text. It'll be rebuilt by outlook and is safe to delete.

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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    <P ID="edit" class=small>(Edited by MaryJ on 23-Jan-03 01:33. make screenshot smaller)</P>I've deleted the .NICK files and we'll see what happens. I'm attaching the properties screen that I see when I try to set this. I've looked elsewhere, such as per-recipient send options, but I don't see what I'm looking for.
    Attached Images Attached Images

  7. #7
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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    Ok - looks like that version of outlook doesn't have the option to choose the format like the newer versions do.

    It's amazing what you forget once you move to the newer builds <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

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    Re: HTML v Plain Text AutoReply (Outlook 2000 SR-1)

    While you may be unable to specify Plain text as default by recipient, you should be able to select it for any mail item, see attached. I note you didn't want to use plain text as your global default. But, if you don't use HTML format you could set plain text as the default, and change your contacts to RTF individually. Probably too much of a pain to consider seriously.

    (I've got OL2K SR1a, and installed it as corporate to get profiles and other stuff unavailable with internet only.)
    Attached Images Attached Images
    <font face="Comic Sans MS" color="blue">TimOz</font>
    <img src=/S/flags/Finland.gif border=0 alt=Finland width=30 height=18> <img src=/S/flags/Australia.gif border=0 alt=Australia width=30 height=18>

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