I am looking for assistance re a lockup (the download stops) that sometimes occurs during downloads:

The usual manifestation is a lockup of DUMETER (although the download may stop when DUMETER is not running--rarely) during a download. If I initiate a CTRL-ALT-DEL I get the error message highlighted:
"MSQRV32 (not responding)"
If I unload MSQRV32 the download will usually resume.

I contacted DUMETER and they have never heard of the problem and suggest it is a Windows one. I uninstalled and reinstalled DUMETER as suggested with no improvement.

My OS is Win98ME with a PIII. I'm running MSIE5.5..

Any assistance would be appreciated...