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  1. #1
    New Lounger
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    Publisher won't open correctly

    This one has me stumped. Whenever I start Publisher 2000 from the menu (or any shortcut to mspub.exe), it loads - but is completely grayed-out. I cannot click on anything, not even the ubiquitous X in the upper-right corner to close it. Ctrl-Alt-Del will allow me to end the task, which it does immediately - no waiting for 5-20 seconds.

    However... if I double-click on a previously created Publisher document (brochure.pub, for example), it opens the document just fine, lets me edit and/or save, etc.

    But if I then click on <File> <New> it immediately goes gray again, and once more it requires a three-fingered salute to close it.

    I just recently re-installed Windows 98 SE from scratch on a clean disk. I then installed Office 2000 Premium. All my other Office apps work just fine... just not Publisher! I tried installing SR1a, but that didn't solve the problem either. So I'm stumped...

    ...and I have a deadline fast approaching!

    Anyone have a clue???

    Dom Perignon

    (Not that it makes any difference I am aware of, but I'm running on a Pentium III 933MHz system with 768Mb of RAM) <img src=/S/shocked.gif border=0 width=15 height=15>

  2. #2
    Lounger
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    Re: Publisher won't open correctly

    Your best bet is to uninstall Publisher, remove all traces of it in the Registry and then do a reinstall. This has been my failsafe way to fix weird Publisher errors like this in the past.

  3. #3
    New Lounger
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    Re: Publisher won't open correctly

    I not only tried re-installing Publisher, I actually started from scratch with a brand new install of Windows AND a new install of Office 2000. No luck...

  4. #4
    3 Star Lounger
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    Re: Publisher won't open correctly

    Dom, when you say greyed out I presume you mean it's not the active window. That would say to me that it is waiting for an event to finish which isn't. If you can get to Tools/Options turn off the Catalog and the Wizard at startup.

    Good luck <img src=/S/nuts.gif border=0 width=15 height=15>

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