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Thread: scanning

  1. #1
    3 Star Lounger
    Join Date
    Dec 2000
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    Belle Harbor, New York, USA
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    scanning

    I am perplexed. I have an hp scanner(5p)with HP Precision Scan software. I've used it for almost 4 years. Sometimes when I scan a photograph, I see the correctly scanned image in the viewer. Only the image---no problem. However, at times the viewer shows a great expanse of white and the image is at a corner of the white portion. It's as if the scanner believes that the under part of the cover is part of the image. I do not know which setting to adjust. I've tried everything. What is frustrating is that this does not occur with every photograph. Just some. What do I do. I once called Hewlett Packard and the technician had no answer. Any clues or suggestions? Thank you very much.
    Alan Silberlight

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
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    Roanoke area, Virginia, USA
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    Re: scanning

    look over your software options for a sizing setting.

    i'm not familar with the scanner or the software it uses, but on the scanners i use (visioneer and umax), i can adjust the size of the scan area. i can also crop after scanning if the image is too large.

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