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  1. #1
    2 Star Lounger
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    HTML files losing graphics (Word 2000)

    I created a Word document, inserted a graphic and then saved to as HTML file. When I emailed the HTML file the attachment was: Type: application/octet-stream, When I click on download and open it as a HTML file in IE 6.0 the graphic does not show up. Just an empty box with a red x in the upper left hand corner. Here is the html source code... Do you have any suggestions on how to view the graphic.

    <html xmlns:v="urn:schemas-microsoft-com:vml"
    xmlns="urn:schemas-microsoft-comfficeffice"
    xmlns:w="urn:schemas-microsoft-comffice:word"
    xmlns="http://www.w3.org/TR/REC-html40">

    <head>
    <meta http-equiv=Content-Type content="text/html; charset=windows-1252">
    <meta name=ProgId content=Word.Document>
    <meta name=Generator content="Microsoft Word 9">
    <meta name=Originator content="Microsoft Word 9">
    <link rel=File-List href="./html3_files/filelist.xml">
    <link rel=Edit-Time-Data href="./html3_files/editdata.mso">
    <![if !vml]>[img]./html3_files/image002.gif[/img]<![endif]></p>

    </div>

    </body>

    </html>

  2. #2
    Plutonium Lounger
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    Re: HTML files losing graphics (Word 2000)

    When you save a Word document with graphics as a HTML file, the graphics are stored as separate files. You can see in the HTML source that there is a reference to a GIF file "./html3_files/image002.gif". You should e-mail these files together with the HTML file.

  3. #3
    Plutonium Lounger
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    Re: HTML files losing graphics (Word 2000)

    An alternative to sending all the files as separate attachments is to open the saved web page in Internet Explorer and then Save As... Web Archive, single file (*.mht). You can then mail the .MHT file as a single attachment.

    StuartR

  4. #4
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    Re: HTML files losing graphics (Word 2000)

    Stuart - your solution worked for me when i sent the message to my email provider and opened it through their website - ie. went to CoreComm website and viewed my email. But, if I try sending it to a customer who opens it up using Outlook it appears as an Untitled Attachment and when you double click on it - it opens as a msg (plain text) and its blank.

    I think we are close!!!

  5. #5
    Plutonium Lounger
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    Re: HTML files losing graphics (Word 2000)

    Sounds strange,

    What format are you using when you send to your customer with Outlook? (Plain Text, HTML, Rich Text)
    What version of Outlook and Patch level do they have?
    Can you send these files to anyone else running outlook?
    Can they open and read it if you zip the file before sending it?

    StuartR

  6. #6
    Super Moderator jscher2000's Avatar
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    Re: HTML files losing graphics (Word 2000)

    Yes, Outlook 2000 seems to convert MHTML attachments from document attachments to message attachments because, in fact, the MHTML format is a message format. However, the recipient should see an HTML message when opening it and, if all of the patches have been installed, should see the graphics. (I have a post on the Outlook board with "red x" in the title about all the patches that are needed.)

    If the recipient has Outlook 2002, I can't help, other than to suggest zipping the .MHT file. So much for convenience; you might as well send it as a Word document!

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