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  1. #1
    KTYorke
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    WebHelp, CSS, compatibility problems and more

    <img src=/S/bummer.gif border=0 width=15 height=15>
    My department is trying to create HTML help files with RoboHelp for about 74 apps going from mainframe front ends to web-enabled front ends. (*sigh* yea...tell me about how fun that sounds <img src=/S/doh.gif border=0 width=15 height=15>)

    Our problem is Netscape <img src=/S/aflame.gif border=0 width=15 height=15>

    We tried to create a CSS in Robohelp (or even outside and import it) and it looks lovely in IE ... then when we switch over to Netscape it looks awful!! I know that Netscape is really strict to the W3C rules but this is ridiculous!!

    The space between a bullet and the beginning of the sentence is unacceptable... the space between a heading and body text is unbelievable!! We've had our HTML guy on this project and he can't figure out anything that he can do to fix it. We've come to the conclusion that the ONLY thing we can do is put EVERYTHING into tables!! <img src=/S/sad.gif border=0 width=15 height=15>

    Does anyone know what I can do? Has anyone come across a similar problem?? What did you do about it?

    have fun

  2. #2
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    Re: WebHelp, CSS, compatibility problems and more

    I do NOT think that Netscape supports CSS. <img src=/S/smash.gif border=0 width=30 height=26> <img src=/S/bummer.gif border=0 width=15 height=15>

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Super Moderator jscher2000's Avatar
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    Re: WebHelp, CSS, compatibility problems and more

    > The space between a bullet and the beginning of the sentence is unacceptable.

    How are you laying out bulleted text - using <UL> ? I don't think there is a way to control the tab/indent size for that tag, so you are stuck with the manufacturer's defaults.

    > the space between a heading and body text is unbelievable!

    Typically it is equal to the height of the heading text, I believe. Is it more than that? You can scrunch the heading a bit by playing with a rule such as {line-height: 6pt} for the heading. If the heading has only one line, this will reduce the white space above it. If it has more than one line, it will scrunch them together. (I do not see a style option for "space before.")

  4. #4
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    Re: WebHelp, CSS, compatibility problems and more

    This should work:

    1. Put your content in a text file.
    2. Create a netscape version and an IE version of the "template"
    3. Use server side includes (SSI) to insert the content from the text file into the "templates"
    4. Use JavaScript to detect the browser and direct the user to the proper "template".

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