Don't laugh, this is something some of our users are asking for, so it's gotta be done;

I can't get the Office Assistant to display in Outlook. It doesn't open by default when opening Outlook, and when you click the 'Show the Office Assistant' option on the menu nothing happens, and when you go to the menu again the option is now greyed out. The Office Assistant was definately included as part of the install (we built a custom install using the resource kit tool for this), and I can see the actor files on the hard disk, but it will not show. Can anyone think of why this might be happening? I think it's a dodgy install in someways as it is affecting multiple users, but I really don't want to have to re-build and re-install for a large number of users.

Any help gratefully received!