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  1. #1
    Lounger
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    Receiving duplicate emails (Outlook 2002 SP-2)

    For some time I have been receiving duplicate emails from one correspondent. I thought it was her computer or ISP problem. Now today all of a sudden for no reason I can determine I am receiving two each from every person who writes to me. Does anyone know what is causing this and what to do about it? I have Win XP, SP-1.

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Receiving duplicate emails (Outlook 2002 SP-2)

    Are they appearing simultaneously in your Inbox? - or to another folder?

    Are you downloading direct from your ISP?
    (Sometimes ISP's have hiccups/bottlenecks in their systems, and in recovering duplicate mailboxes - it could be temporary. If you are downloading from an ISP like Yahoo, you can log in manually and check your mailbox.)

    Do you have any (new) rules? These are the commonest culprits - you add a new rule which should ideally end with "And stop processing more rules" but the message is caught by another rule and a copy is made.

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