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  1. #1
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    Automatic Update Problem (WinXP Home SR-1, Patch)

    In a previous post I mentioned that two critical updates would not install (files ending in 70 and 33; the latest WinXP ones. That thread was taken off the lounge because a couple of repsonders got in an argument. Could we please continue the question now. Does anyone have more suggestions? I did the usual things, expunging as much as I could from the computer: cookies, files with that name, etc.

    kdoc

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Did you try downloading them 1st to a folder on your hard drive and then running them? I read something on the Microsoft Webb page about that. You can go to Microsoft Knowledge Base and do a search for those Knowledge Base numbers and download them directly to your hard drive and then try running them.

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Don't know how, Cowboydawg [img]/forums/images/smilies/smile.gif[/img] I'll let auto download them tomorrow, then look for where they are.

    kdoc

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Here is # 810833 810833 Here is 329170 329170 Click on these links and save to Program files if you don't know how to make a new folder. And then go to Explorer and Program files, locate the files you downloaded and try running them from there. When you click on the links I highlighted in blue it will take you to the page with the Downloadable file. When you get to the page look to your right and you will see where it says DOWNLOAD.Click on that and click save to (click on Browse)and find Program files. Highlght that and click save.

  5. #5
    Silver Lounger Bruce K's Avatar
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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Looking for the automatic download updates probably won't help you.

    Microsoft has pages for updates where you can download the files to your computer instead of installing them automatically. The drawback is that you have to remember what updates have already been installed since you lose the convenience of the Windows Update program looking at your system and knowing what needs to be changed.

    <font color=blue>Click here for 'Windows Update'</font color=blue> as if you were just updating that machine. In the left pane, click 'Personalize Windows Update'. In the right pane, check 'Display the link to the Windows Update Catalog' under 'See Also', and then click the 'Save Settings' button in the upper right-hand corner.

    The 'Windows Update Catalog', where you download the files, appears as an option in the left pane as indicated below.
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  6. #6
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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    I don't have a fix per se but there are many problems with Windows Update. I have had them off and on. Updates that won't update, installers that won't install, false status messages. Downloading the updates manually usually takes care of this problem. I believe Microsoft also has a notification service for free or maybe use Microsoft Baseline Security Analyzer.

    I usually wait because I find I am not the only one having the problem and it is Microsoft's problem. Some fixes require Registry hacks and may not work for all people. There are news groups run by Microsoft that deal with update problems that can be accessed form the Microsoft website, sometimes they are helpful.

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    I have NOT had any problems with the Windows update. But I have found on every machine that I have needed to FIX for others, because Update would NOT work, had a "PopUp" or PopUnder" killer running. Turn these off and then try and do a update.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    No Pop Up removers. I'll try the above manual install.

    keith

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    I could only find one of the files there (810833). When clicking it I get the following balloon "Wetup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer." What do I do with that? Anyway: think I'll turn off Automatic Updates for awhile. [img]/forums/images/smilies/smile.gif[/img] [img]/forums/images/smilies/smile.gif[/img]

    kdoc

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    Silver Lounger Bruce K's Avatar
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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    ckohn ~

    The one you could not find, 321970, was the very first item at the top of the list, so I suggest you try again. Although I have it already, I attempted to reproduce the balloon scenario you encountered, but installed it without incident after downloading and running from my desktop.

    Also, Cowboydawg handed you the links direct for both above and all you had to do was click 'Download' in the small box in the upper right-hand corner.

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Dave, I am glad you have not had any problems with Windows Update but if you go to the this newsgroup microsoft.public.windowsupdate you will see many posts with problems, some due to setup problems with individual PCs and those that can be attributed to Microsoft.

    One problem, I and many others had was that Windows Installer would not update, this happened twice. Eventually, by waiting, Microsoft fixed the problem on their end and I didn't have to do the registry hack they recommended.

  12. #12
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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Hi, kdoc ~

    <IMG SRC=http://www.krymow.com/images/fyi.gif> Please see this thread to fix your "Setup could not verify the integrity of the file Update.inf..." error message.

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    What do you mean by leaving the first folder alone. There are two folders in catroot1. What do I leave and what do I delete? one starts with F750 and the other starts with 127D

    keith

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    Re: Automatic Update Problem (WinXP Home SR-1, Patch)

    Hi, Keith ~

    As indicated below, there are 2 'CatRoot' folders - do NOT touch the first one.<IMG SRC=http://www.krymow.com/images/whew!.gif> Open the second one named 'CatRoot2' and you will see 2 folders and 5 or 6 files. Delete those folders and files, reboot, reinstall those two updates and you will be back in business.
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