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  1. #1
    4 Star Lounger pccoyle's Avatar
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    Calendar Booking (Outlook 97/98/2000/2002)

    We are trying to automate our meeting room booking system and tried the following:
    Set up a user address called meeting room in Echange, then delegated authority to a secretary. When a meeting request is sent out users include "meeting room", which correctly shows the booking on all calendars.
    What we are having a problem with is having an automatic accept to all users if the time is free, or a decline if the room is already booked.
    All ideas appreciated.
    <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16> <img src=/S/flags/NewZealand.gif border=0 alt=NewZealand width=30 height=18>
    Paul Coyle
    Approach love and cooking with reckless abandon

  2. #2
    4 Star Lounger pccoyle's Avatar
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    Re: Calendar Booking (Outlook 97/98/2000/2002)

    OK, found the answer at slipstick, at this link, covers both Exchange 5.5 and 2000. http://www.slipstick.com/calendar/skedresource.htm
    Paul Coyle
    Approach love and cooking with reckless abandon

  3. #3
    5 Star Lounger
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    Re: Calendar Booking (Outlook 97/98/2000/2002)

    If all your users are on Outlook 2000 or later I think you'll find the mailbox+direct booking (a/k/a resource) option mentioned in the Slipstick article is the easiest and lowest maintenance approach. Lots of companies don't use server-side scripting and 3rd party utilities raise all sorts of issues. We have over 150 resources and find that they work well on the whole.

    The biggest problem is training userrs to schedule the room as a resource. Even after two years a few people still slip up and invite a resource as an item. Our answer was to set up a server side rule that sends a reply template if the account gets a form type of meeting request. My first template had a subject line of "Yo, stupid!" but that didn't go over very well. I never figured out why...

  4. #4
    4 Star Lounger pccoyle's Avatar
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    Re: Calendar Booking (Outlook 97/98/2000/2002)

    Good point. As this new operation beds in I will look at doing what you suggest, though I would not have been so bold as you were with the reply wording! (But I love it) <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16> <img src=/S/flags/NewZealand.gif border=0 alt=NewZealand width=30 height=18>
    Paul Coyle
    Approach love and cooking with reckless abandon

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