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  1. #1
    Silver Lounger
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    Security Updates won't install (Windows XP Pro)

    Hi

    The security updates numbered 811630 and 810577 have downloaded but will not install, I have tried several times but to no avail.

    Can anyone help please. I have tried MSKB but without much success.

    Thank you.

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    If you are a fool at forty, you will always be a fool

  2. #2
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    Re: Security Updates won't install (Windows XP Pro)

    Are you trying to do this with a Admin account? If not you need to log in to a account with Admin Permissions.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  3. #3
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi

    Dave I have full admim rights, I have downloaded all updates up to this point in time, this is the first time I have a problem!
    If you are a fool at forty, you will always be a fool

  4. #4
    Plutonium Lounger Leif's Avatar
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    Re: Security Updates won't install (Windows XP Pro)

    Are you getting any error messages?
    What folder did you download them to?

  5. #5
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    I don't download them individualy I use windows update so I don't know where they download to. I have been doing this for some time and have not seen this problem before,

    The only error message is (your updates did not install please try again).

    Braddy
    If you are a fool at forty, you will always be a fool

  6. #6
    Plutonium Lounger Leif's Avatar
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    Re: Security Updates won't install (Windows XP Pro)

    My guess is that they are downloading to a Temp folder, usually something like C:WinntTemp, although they may be downloaded to your profile temp folder, Cocuments and Settings...
    The easiest way to clean them out is to right click a drive in My Computer, click Properties, then Disk Cleanup.

    Other things to try:
    Run a Chkdsk on all drives
    Make sure all unnecessary services and programs are stopped, especially any anti-virus software, pop-up stoppers, etc.

  7. #7
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    Thanks for your reply I will try it as soon as I get home.

    Braddy
    If you are a fool at forty, you will always be a fool

  8. #8
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    Sorry I took so long to get back to you. I found the updates in a folder called WUPTEMP, so firstly I did everything you suggested and then tried to run them from this folder. The result is shown below. I checked and it was running

    Braddy
    Attached Images Attached Images
    If you are a fool at forty, you will always be a fool

  9. #9
    Plutonium Lounger Leif's Avatar
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    Re: Security Updates won't install (Windows XP Pro)

    Sounds like you stopped too many services!
    I suspect you want to let the installer do the installation automatically after the download, rather than running it yourself. My suggestion that you clear out your temp folders was to cover the possibility you had some corrupted files there which the install program was trying to use.

    If you want to try manually installing again:
    Open a CMD prompt.
    Type net start "Cyptographic Services"
    and see if that works.

  10. #10
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    Did what you said got the same sad result!!!!!

    Braddy
    If you are a fool at forty, you will always be a fool

  11. #11
    Plutonium Lounger Leif's Avatar
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    Re: Security Updates won't install (Windows XP Pro)

    OK - have you cleared out ALL your temp files - including the one where you found the files you mentioned above - and tried downloading/installing again? (using the automatic Windows Update method)

    Have you tried installing the updates one at a time?

    Have you SP1 installed?

  12. #12
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    Yes I removed everything and ran the windows update, that did not work so I downloaded them individualy via the Microsoft Download Basket and tried that but I got the same error.

    Curiouser and Curiouser

    Braddy
    If you are a fool at forty, you will always be a fool

  13. #13
    Plutonium Lounger Leif's Avatar
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    Re: Security Updates won't install (Windows XP Pro)

    I think I'm at a loss now.
    Go to the Windows Update site and click on View Installation History and see if anything interesting shows up there.
    The only other straw I have is that I notice my first attempt at installing 810847 failed, but was successful after installing 810577....

  14. #14
    Silver Lounger
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    Re: Security Updates won't install (Windows XP Pro)

    Hi Leif

    Yeah I already looked at my Installation history and 811630 and 810577 have both failed several times.

    It looks like a re-install (at sometime or other)

    Cheers anyway Braddy
    If you are a fool at forty, you will always be a fool

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