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  1. #1
    Lounger
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    Error on closing Word (Office XP, SP-2)

    For the last month or so, when I close Word (the last open Word document, if several are open), I get a message "Run-Time error '5852': Requested object is not available". The dialog has only one enabled button, End. As far as I can tell, the documents are closed normally, and reopen normally the next time. What is going on?

  2. #2
    Gold Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    Have you had a peek at your Normal.dot or your list of addins lately? Most likely, you've got
    code in an addin (or Normal.dot) that's trying but not succeeding at something. If you haven't
    seen the comprehensive checklist for troubleshooting this sort of thing, see Phil's <post#=197827>post 197827</post#>
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

  3. #3
    Star Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    What do you have for add-ins? (pdfmaker.dot?) Try a repair from control panel | add/remove programs select Microsoft Office - click remove (or change) - then select 'repair.

  4. #4
    Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    I have WOPR, ClickBook, PDFMaker, and maybe some other stuff too. If I do the Office Repair, what is it going to do to my add-ins, templates, macros, etc.?

  5. #5
    Star Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    You should not experience any loss with a detect & repair but you should probably back up anyway.
    From within Word XP go to | tools | templates & addins | organizer
    from here you will be able to see what addins/macros are in which template. Just open the template and select save as (to a backup file)

  6. #6
    billeger
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    Re: Error on closing Word (Office XP, SP-2)

    Kevin,

    Thank you for linking to Phil's post on this. After reading that,
    I just renamed normal.dot to normal.old and some problems I've
    been having -- perhaps with the help of wopr xp! -- disappeared.

    That's with Win XP Pro and Office XP Pro. Word was extremely
    shaken and office 'add and delete programs' and re-install still
    didn't settle it out. Normal.old did.

    Bill

  7. #7
    2 Star Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    hi Helen,

    you won't need the office repair. this error is most certainly coming from one of the add-ins you have installed, which is probably trying to set its saved property to true before closing, or one of the add-ins is not properly using the customizationcontext property.
    unfortunately this is a difficult error to debug. the add-in causing it may just run fine, when it is the only loaded add-in or loaded with several others, while it may be causing errors with other combinations of loaded add-ins.

    in the end, the only way might be to move them out of the startup folder and control their loading behavior and order with an add-in of your own.

    greetings,

  8. #8
    Gold Lounger
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    Re: Error on closing Word (Office XP, SP-2)

    You're welcome. As Pieter mentions, these "bugs" are difficult to track down if the
    problem is an addin that don't play well with others.

    That post of Phil's is just a gem. All that stuff that a lot of us WMVPs have floating
    around in our heads ready to dispense is right there for all to see. It needs a catchy
    post number so its easier to remember...
    Kevin <IMG SRC=http://www.wopr.com/w3tuserpics/Kevin_sig.gif alt="Keep the change, ya filthy animal...">
    <img src=/w3timages/blackline.gif width=33% height=2><img src=/w3timages/redline.gif width=33% height=2><img src=/w3timages/blackline.gif width=33% height=2>

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