Results 1 to 14 of 14

Thread: Word bulleting

  1. #1
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Word bulleting

    I am hoping someone has the answer to this perplexing problem. Scenario:
    I create a document which contains bullets. I proof the document and possibly print it several times. Bullets look fine. I come to a point to print out the document on linen paper as a final. Screen document looks perfect. But when I print the document, the bullets are replaced with little squiggly symbols. This is causing me a lot of problems since I know when I print the document is ready to send in the mail, and I don't have time to go through a 30 page document to make sure that Word didn't change the bullet symbols. Any ideas as to what is causing this? If I close down the doc and Word and bring it all back up. Squigglys are gone and now the true bullets are back.

    Marilyn

  2. #2
    3 Star Lounger
    Join Date
    Dec 2000
    Location
    New Zealand
    Posts
    295
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Marilyn, it sounds like a font problem to me. Is the font for your bullet a True Type font? If not the printer can't recognise and print it. Can you change the bullet?

    <img src=/S/woof.gif border=0 width=15 height=15>

  3. #3
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi Mike,

    Actually the bullet is pretty standard. It is a small square. And I can print it over and over again just fine. But at some point, my screen will still show the bullet the way it is supposed to look, but then print it with this substitution squiggly bullet in place of each normal bullet. If it never printed it correctly I would suspect the font as well. But it picks and chooses when it is going to do this, and inevitably it substitutes this bullet font on the final copy. Can't tell you how many times I've faxed a doc or mailed one only to find ot later that the bullet was printed incorrectly. Very frustrating. And it never shows the incorrect bullet on screen.

    Since when I close down Word and come back up and then it prints fine, I am suspecting that some sort of memory error is occuring either on the printer or my computer. I do run with 128 mg of RAM, so can't see why that would be the problem. Do you think I need to increase the memory of my laser printer?

    Marilyn

  4. #4
    Gold Lounger
    Join Date
    Feb 2001
    Location
    Dublin, Ireland, Republic of
    Posts
    2,697
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Does this happen using the same printer with the same settings ? Has your printer built in fonts, and if so can you select them in Word. It might be best to confine yourself to printer fonts if they are suitable. For example you could use CGTimes (or some similar font on you printer) instead of Times New Roman. Printer fonts show up with a Printer icon instead of the True Type overlapping Ts.

    Just a suggestion but if the problem is being caused by lack of printer memory, it might work. How much memory has your laser printer ?. Does it have Postscript capability ?. Many printers come with both PCL and Postscript, so if you have both you can experiment.

    Andrew C

  5. #5
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi Andrew,

    My laser printer is a HP 4050 and has 8 mb of RAM. When I have this problem, I am usually just typing Word documents and printing maybe two or three pages at once. I can't imagine my printer having run out of memory under those circumstance. I'm not using graphics, just plain text.

    I am for the most part using Garamond font, but that is not unusual and actually is the font on the resume template that comes with Word.

    Now the bullet I am using is a little square bullet, and possibly I have chosen it from symbols to add to my bullet collection. But still, why does it print the first few times and then refuse. That doesn't make sense. Either the printer recognizes it or it doesn't.

    I don't think my printer has Postcript capability

    I do know that the bullets I am using are showing in my bullet formatting window, so I would think that if they can be placed there, that they are okay. I've used this little squre bullet for ages and at least two or three upgrades of Word. I am using Office Suite 2000 Premium, by the way.

    Marilyn

  6. #6
    JCBunnell
    Guest

    Re: Word bulleting

    This doesn't sound like a printer issue to me, not with 8 MB of printer memory and 128 MB of RAM on the PC.

    Go into the Templates and Add-Ins dialog off of the Tools menu. I predict that you will find that the "automatically update styles" checkbox is checked. This sounds to me as if the customized bullets are in a character font different from their paragraph's default style, and that somewhere in this process you're saving the document -- and overwriting the customization when the styles automagically update the text (including the bullet) back to the default font format.

    Uncheck that auto-update dialog, make your changes again, and the problem should go away.

  7. #7
    Gold Lounger
    Join Date
    Feb 2001
    Location
    Dublin, Ireland, Republic of
    Posts
    2,697
    Thanks
    1
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Marilyn,

    Certainly memory cannot be an issue here. I suspect that JC is most probably correct, especially as the bullet looks like it may not be from the same font as the text. It will be interesting to know if JC's remedy works.

    Andrew

  8. #8
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi JC,

    Well, I checked and "automatically update styles" was not checked. So that is not the problem. What I don't understand is that I can print the document over and over again as I work on it and it will print just fine. And then about the time I want to print the finished product, that is often when it will print out a bad copy with messed up bullets. It did make sense what you said, but no cigar. :-)

    I can't remember truthfully if it has done this using the regular bullets for the font I am using or not. Maybe next time I create a document I will make sure to use the default bullets and see if it makes a difference.

    Marilyn

  9. #9
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi again JC,

    I just checked my laptop which also has Word 2000 and it shows the little square as being one of the normal bullets. When you select the bullet format window, you are allowed to click on one of the seven bullets and then click customize and change the bullet font. You can select from many different font styles including wingdings of which I have four different windows to select. Some of the bullets that are on my laptop word are bullets that appear on my wingding list. So if I am choosing a wingding symbol as my bullet choice, that shouldn't cause a problem.

    Again, why does it let me print over and over again, and then decide on it's own that's enough.

    I found a copy of the paper printed in error, and upon looking at the substituted bullet, the symbol replacing the correct bullet that I chose shows a little circle with a number 4 in the middle of it in place of my bullet. I don't think that is a symbol on any of my lists.

    Marilyn

  10. #10
    BAM
    Guest

    Re: Word bulleting

    Hi Marilyn,

    If the bullets appear correctly in Print Preview but the actual printout is modified then this could be a problem with your printer driver.

    Go to the manufactures web site, obtain an updated driver, and see if that takes care of it.
    ~~~~~~~~~~~
    Cheers!

  11. #11
    JCBunnell
    Guest

    Re: Word bulleting

    Hmmm.

    That circled 4 is actually a decent clue, which makes it sound likelier than ever that somewhere there's a font substitution or style replacement going on.

    Next time you check and replace the square-bullet symbol in the bullet management dialog, save the document before you do anything else at all, close it, and open it again. If you get the bullet-change to the little (4), you've got a template or style issue where the default settings for the template are overriding your customized formatting. If that happens, change the bullet again -- and make sure that you find and check the check box for "add to template" or the equivalent.

    Alternately, just to confirm and eliminate a variable -- you mention that the high-quality final copy is to be printed on different paper. It isn't by any chance also being printed on a different printer as well, is it? Changing the printer and/or printer driver can affect the fonts displayed and printed in your document.

  12. #12
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi BAM,

    I will try your suggestion. I believe that I got new drivers when I upgraded my computer a few months ago. But I will see if there is anything new. I also bought this printer about a year ago, but heck if I can remember if this problem started before or after that purchase. My previous printer was an Epson.

    Maybe I'll give HP a call and see if they are familiar with this problem too.

    Thanks so much everyone for trying to help me. If I resolve the problem, I will try to remember to come back and post the final solution.

    Marilyn

  13. #13
    Lounger
    Join Date
    Sep 2002
    Posts
    48
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    Hi Uncle,

    To answer your last question...no, I am using the same printer. And coincidentally, I've never had this problem crop up on my ink jet printer, but I also use it mainly for documents where I need to print in color.

    It might be interesting next time it does this, to change printers after the error occurs and see if my ink jet printer prints the same error. It of course doesn't use internal memory.

    I will try your first suggestion too. I don't use print preview that often, but maybe I will try to remember to do that next time before I print to see if that shows this error before it occurs. Sheesh, I am beginning to feel like Sherlock Holmes. But these litte glitches drive me mad until I figure them out. I do believe this has been occuring for quite some time though.

    Thanks.

    Marilyn

  14. #14
    Lounger
    Join Date
    Apr 2002
    Posts
    38
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: Word bulleting

    I was having the same problem, and I have 512 MBs of RAM. Are you printing to an HP 4050? I think it's the printer driver. I thought it was Word 2002 it's not. I can print docs with square bullets to other printers on my network, but not the 4050.

    Jerry

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •