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  1. #1
    New Lounger
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    Feedback Form (FrontPage 2002)

    I want to know what did I do wrong. I create a simple feedback form in FrontPage 2002. For any reason, when I press the submit button, I received an error "the page cannot be displayed". I tried everything it did not work. I tried both uploading the form to a website and saved it locally, but nothing happend. I believe the server does not have Front Page extension, but I think it should work both locally and remotely. Here are the steps that I
    follow:

    I try it locall by going to form properties and under file name I leave everything unchange like "_privatefeedback.csv". I left all other options unchange. I even created a directory names "_private" on the server, but it did not work.

    I tried locally by created a filename under the directory whee I save the form, which is "d:testfeedback.txt". I insert d:testfeedback.txt" on the form field property and changed the setting to text, but I received the same error message. I want to know if the problem on the setting. I tried the email option, it did not work as well.

    What should I do to make it work.

    I attached the form. Try it, if possible make correction to it. I rename the file from feedback.htm to feedback.txt, please rename it again to open it in frontpage

    thank you
    Attached Files Attached Files

  2. #2
    billeger
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    Re: Feedback Form (FrontPage 2002)

    I'm curious why you don't KNOW the FrontPage extensions are installed. You need to ascertain that with the web support folks before you can even think about what's wrong. To my knowledge, you definitely need extensions for that feedback form to function. Does your web host have a 'control panel?' That should allow you to go online and check if the extensions are installed. If you can do that you can also re-install them -- whether they need it or not. Then, if that doesn't fix it, you can start figuring out what else might be wrong. <img src=/S/compute.gif border=0 alt=compute width=40 height=20>
    Hawai`i Bill

  3. #3
    New Lounger
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    Re: Feedback Form (FrontPage 2002)

    FrontPage documentation states that I don't need the extension to save the feedback information to a plain text file. I want to know if this information is correct.

    Please, let me know if I am correct.

    In my local machine, would it be possible to test the feedback form? Since it did not work in my local machine, I assumed that the problem is is not having the extension. I think I should be able to test it in my local machine. Let me know if I am correct also.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Feedback Form (FrontPage 2002)

    When testing these interactive features, you generally need to publish your web to a web server, running either on your own machine or remotely. You really can't judge from using the preview in FP, or from previewing in a browser from the file system. So, yes... you can test locally, but you have to access it as though your computer were a web server.

    When I ran Windows 98, I used PWS (personal web server) as my local testbed. I haven't tried using Internet Information Services (IIS) locally on Windows 2000. I assume XP has IIS. You'd think this would be covered in the online help somewhere, perhaps in relation to publishing your web??

  5. #5
    New Lounger
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    Re: Feedback Form (FrontPage 2002)

    I am using xp home edition. I published from a local directory, however I received the following error

    FrontPage Run-Time Component Page
    You have submitted a form or followed a link to a page that requires a web server and the FrontPage Server Extensions to function properly.

    This form or other FrontPage component will work correctly if you publish this web to a web server that has the FrontPage Server Extensions installed.

    Click the <Back> arrow to return to the previous page.

    *************************
    I don't need front page extension to save it as a text file. However, I do need it if I want to send the information by email or html format.

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