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  1. #1
    New Lounger
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    Office 97/Win98 Crash (Office97/Win98)

    Help. Running Office 97 on Win 98 machine. Installed Publisher 2002, and the XP Media Content CD that came with it. (all said compatible with Win 98) Guess I didn't check if ok with Office97. The whole thing crashed during the XP Media Content install. Computer wouldn't boot up. Had to run scandisk from dos.
    42 directories and 400 some files renamed by scandisk. Yikes!!

    Now I'm back in Windows (had to reinstall Win98) and having lot's of problems as you can imagine. Most of my programs won't work. Tried uninstalling, reinstalling, etc.. to not much avail. Office97 won't install. I've uninstalled the XP software. How can I get a cleanup of the presence of Office 97 to do a clean install?
    Registry editing anyone????
    Help
    Signed,
    Ready To Give Up and Reformat the Harddrive Mike
    <img src=/S/brickwall.gif border=0 alt=brickwall width=25 height=15>

  2. #2
    Silver Lounger
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    Re: Office 97/Win98 Crash (Office97/Win98)

    Unfortunately, there is no good news for you. What's happen, there were damaged file allocation information on your hard drive, that means, all your filenames and directory trees was lost. Scandisk found them, but wasn't able to recover the names (that's why it "renamed" them). Usually at this point it's recommended to restore your backup (you don't have one, do you?) because trying to recover whole installation isn't look promising. Copy all your data files to removable media and reformat your hard drive.
    Office XP applications (as Publisher 2002) require a lot of memory, and that is a probable cause of the crush. How much memory (RAM) do you have?

  3. #3
    New Lounger
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    Re: Office 97/Win98 Crash (Office97/Win98)

    I have 3- 128Mb RAM chips installed on a PII-400Mhz system.
    I'm back to some extent, but wouldn't mind following your last recommendation and reformat.

    I've not done a reformat in Win98 before. It was easy in Win 3.11.
    Is it the same? Boot to the C: prompt and type Format C:????

    Thanks.

  4. #4
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    Re: Office 97/Win98 Crash (Office97/Win98)

    almost. You need to boot from a floppy that you can make in 98 or get from www.bootdisk.com. So you're booting to the a: prompt and formatting c:, and then restarting your 98 install. You'll need the boot floppy after you format to load a cd driver so you can do the install. (Unless you want to make the move to xp. I've got it running fine on almost the same system, and it will run all your Office 97 apps just fine, and probably handle the 2002 app a little better). You can use an xp upgrade -about $95us- and do a clean install by just supplying the 98 cd when asked for verification. The only caveat here is with your peripherals. Some scanners, printers, etc may not have xp compatible drivers available, best to check on yours before you upgrade.

    I agree you would be better off wiping your hd clean and starting over, with either OS. It'll take a coupla hours to get everything back up and running but you'll save yourself a lot of trouble in the long run.

    kip

  5. #5
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    Re: Office 97/Win98 Crash (Office97/Win98)

    Don't forget (for Windows 98):

    format c: /s

    (blank space after FORMAT and C: ). Otherwise your hard drive wouldn't be bootable.
    Or, in case you decide to upgrade, boot from installation CD and during installation delete existing partitions first.

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