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  1. #1
    New Lounger
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    Exchange error when syncing palm to Outlook XP (outlook 2002)

    I'm having trouble syncing my address book in Outlook 2002 with my Sony Clie PEG-SJ30. During the sync, I get the message "Unable to get an Outlook or MS Exchange Record". It also says "Lack of network access to MS Exchange Server can cause this", but I have no Idea how to correct the problem. I did not have this problem when I synced the same Palm with Outlook 2000.

  2. #2
    5 Star Lounger
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    Re: Exchange error when syncing palm to Outlook XP (outlook 2002)

    You probably need to upgrade your desktop and conduit software. I'm not sure, but I think Palm Desktop 4.1 or later is required for XP (Office or Windows) compatibility.

  3. #3
    Uranium Lounger
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    Re: Exchange error when syncing palm to Outlook XP (outlook 2002)

    I didn't find anything specific to your error message, but you could look around a bit more in Palm's HotSync Support Pages, and also make sure your Sync software, such as PocketMirror, is up to date.
    -John ... I float in liquid gardens
    UTC -7ąDS

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