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  1. #1
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    Lost (Outlook 2000)

    I did something wrong trying to open a file when I did a File search for Microsoft Outlook. Now I have lost everthing that I had on Microsoft Outlook, and I don't know what to do. I had like 400 email messages I needed and several I hadn't even checked yet. What the heck have I done?

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Lost (Outlook 2000)

    Did Outlook complain that it couldn't find the PST file when you started it up? If so, maybe you moved or renamed it, and you're looking at a new blank one Outlook created for you. If you retrace your steps, you should be able to get your PST back and get Outlook to use it as its default. Of course, you'll have to move or rename to new blank one as part of that process.

  3. #3
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    Re: Lost (Outlook 2000)

    Perhaps you inadvertently pointed Outlook to the wrong location.

    Do a search on your hard disk for *.pst
    Your mail file is usually called Outlook.pst and if you have AutoArchiving turned on, there probably also is a file Archive.pst.
    If you can find Outlook.pst, see if you can let Access use it again. Right click the Outlook icon on your desktop, and click Properties.
    In the configuration dialog, select Data Files.
    Click Add..., select Personal Folders, and browse to Outlook.pst.

    If you can't find Outlook.pst, load a recent backup (you *do* backup regularly, of course...)

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    Re: Lost (Outlook 2000)

    When I right click on the icon and select properties there is no data file config to choose from. And Outlook did complain it couln't find the PST file I think. I just remember a little box coming up that wouldn't let me do anything except make to choices. I can't remember the exact choices but it seems like it was asking me to create a new file or something or choose one. Man I can't believe I did this.

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    Re: Lost (Outlook 2000)

    I did a search like you said and I believe I found it , but how do I get it from there back to Outlook? And I need exact details cause I have never dealt with this before.

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    Super Moderator jscher2000's Avatar
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    Re: Lost (Outlook 2000)

    Try this:
    1. <LI>Figure out the name and location of the (wrong) PST file Outlook currently is using
      <LI>Close Outlook
      <LI>Rename the wrong file to something like .pstx
      <LI>Move your real PST file into a logical location
      <LI>Restart Outlook
      <LI>Navigate to your real PST file when given the opportunity to do so
      <LI>Pop open a beer
    Hopefully the mood will be one of relief and celebration.

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    Re: Lost (Outlook 2000)

    When you say rename it do I just click and rename it from where I found it? And what do you mean move real one to a Logical location? And as for navigating, will Outlook ask me to do this. I'm sorry for so many questions but I am lost and depressed.

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    Super Moderator jscher2000's Avatar
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    Re: Lost (Outlook 2000)

    > When you say rename it do I just click and rename it from where I found it?
    Yes, just Windows stuff

    >And what do you mean move real one to a Logical location?
    Well, where you want Outlook to work with it from now on. This could be pretty much anywhere you like (except a CD or other read-only medium). Usually, Documents and Settings<username>etc.

    >And as for navigating, will Outlook ask me to do this.
    Yup, same as what got you into this mess. <img src=/S/smile.gif border=0 alt=smile width=15 height=15>

    >I'm sorry for so many questions but I am lost and depressed.
    It is darkest just before the dawn. Or so I've heard... I like to sleep in.

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    Re: Lost (Outlook 2000)

    It keeps giving me a message. File Access is denied you do not have permition required to access this file. I am logged in as Administrator. What started this whole thing is I have duel boot system and I had loaded Outlook on the other OS and so I did a search to find an Outlook file and I did of course and so I tried to open it not knowing any better and it asked what to open with so I scrolled down to Outlook and pushed enter. Well it took for ever and did not open it. So when I booted back up to WinMe and Clicked on Outlook. Well you know the rest of the story. Did trying to opening the PST file with Outlook screw something up. I tried opening one with Word by accident and all it showed was a bunch of garbled stuff. Anyway just trying to give you some more to go on. And yes I'm stupid.

  10. #10
    Super Moderator jscher2000's Avatar
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    Re: Lost (Outlook 2000)

    <P ID="edit" class=small>(Edited by jscher2000 on 21-Mar-03 20:41. )</P>Wait! Sorry! Which file gives the error: new useless one or old one we want back? If the latter, read on:

    I don't know why you wouldn't have permission to the file. Can you boot the OS that lets you access it and copy it to a CD, then boot WinME and copy it back to the drive?

    Also, there is an Inbox Repair Tool, the name of which escapes me, that you can use if the file got corrupted. (Search this board for that info if needed.) But I think the file access rights have to be sorted out first. Maybe this dual boot thing isn't as compatible as one would like...

  11. #11
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    Re: Lost (Outlook 2000)

    "Inbox Repair Tool" executable filename is "scanpst.exe".
    -John ... I float in liquid gardens
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    Re: Lost (Outlook 2000)

    Maybe a dumb question but if he can find the "good .pst" file can't he import it from within Outlook itself? He may have a couple added or different folder names when finished but I think he'll have all the emails he lost. Once imported I think he can then move folders around if he wants. If I recall correctly that is how I got all my emails and address from one machine to the other. I may not be thinking straight here or maybe I'm missing something.
    H Lewton

  13. #13
    Super Moderator jscher2000's Avatar
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    Re: Lost (Outlook 2000)

    You're right, and that the best backup plan.

    Renaming the "newempty.pst" and making Outlook find the old one would save a couple of steps because then the original PST will be the default Inbox again, and the customizations (Outlook bar, rules, etc.) should work automatically.

    At least that's what I've read: thankfully, I haven't had to do this myself.

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