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  1. #1
    New Lounger
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    Paperport 9.0 causes recurring save template dialo (2002)

    I just installed PaperPort Office Pro 9.0. Now, every time I exit exit Word 2002, I get the changes to normal.dot dialog box, save changes etc. I also got the message on the last bootup of the system without even opening Word. Has anyone else experienced this? I don't want to just diable the notification as I like it as a seucitry tool to let me know whenever changes have been made. There must be fix for this.

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Paperport 9.0 causes recurring save template dialo (2002)

    Did Paperport add a global template/add-in to Word, e.g., one that supplies a custom toolbar or menu item? If so, and you find it useful, you probably have to complain to the company (it's rare that the code will be editable). If you DON'T find it useful, you can remove it. If no template was added then it's a mystery.

  3. #3
    New Lounger
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    Re: Paperport 9.0 causes recurring save template dialo (2002)

    Yes, it does add a menu button to convert a Word doc to PDF (printe to PDF) and put it on the PaperPort desktop, yet there is no macro or add-in shown.

  4. #4
    Super Moderator jscher2000's Avatar
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    Re: Paperport 9.0 causes recurring save template dialo (2002)

    Check for a COM Add-in. I don't know where this is in the normal menu system, but you can add a button for the dialog using

    Tools > Customize... > Commands tab > Tools category >COM Add-Ins...

    and dragging it someplace convenient.

  5. #5
    New Lounger
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    Re: Paperport 9.0 causes recurring save template dialo (2002)

    The only com add in is for OmniPage Pro 12, by the same manufacturer, but it was not causing any issues.

  6. #6
    Uranium Lounger
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    Re: Paperport 9.0 causes recurring save template dialo (2002)

    If you take the COM add-in out, do you get rid of the problem? Also, when checking for add-ins, do you have any loaded at all? If so, take them out of both startup folders & see if that makes a difference. You can see a more systematic approach at <post#=197827>post 197827</post#>.

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