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  1. #1
    Lounger
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    Error when importing Personal Folder (OL2000)

    I get the following error when trying to import a personal folder into OL2000: "Properties for this information service must be defined prior to use." I cannot see where this is done.

    The pst file was originally created from OL2002 (Outlook XP) but I was told by our IT guru at work that it should be able to be imported with out any problems. Is this true and if so, can anyone point me in the right direction to overcome this error.

    Thanks in advance.

  2. #2
    Plutonium Lounger Leif's Avatar
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    Re: Error when importing Personal Folder (OL2000)

    Did you move the copy via a CD? - if so, you must remove the "Read Only" properties of the .pst.

    Otherwise:
    258468 - XCLN: Unable to Import .pst File into Outlook Profile with Error Message "File Access Is Denied"
    may help.

  3. #3
    Lounger
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    Re: Error when importing Personal Folder (OL2000)

    Thanks Leif,

    that was the problem and all is working now. Thanks for your help.

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