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  1. #1
    Silver Lounger
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    Outlook 'Processes' (2000 SP-3)

    Okay... I previously posted a message here concerning e-mail being received even though Outlook had been shutdown and there wasn't any real help that was offered. So, I have done a little more investigation and with the additional information, perhaps now I can get some help to resolve this issue. When I close Outlook and then open up my (XP SP-1 Home) Task Manager and look in the "Processes" section. Most always, Outlook shows as still running. It seems obvious to me that is what is behind e-mail still being automatically checked and received even though the program had been closed. I checked on the other XP machine, also running Outlook 2000 SP-1, however, and when I shutdown the program it does not show up in the "Processes".

    I've tried the "Repair", installing Outlook over itself, etc.... So, how can I fix this issue so that when I shutdown (close) Outlook, it is in fact closed, i.e., no longer running?

    Jeff
    Jeff
    simul iustus et peccator

  2. #2
    Super Moderator jscher2000's Avatar
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    Re: Outlook 'Processes' (2000 SP-3)

    I don't know if there is a checkbox called "run Outlook in the background," but one other thing comes to mind: If you invoked or interacted with the current session of Outlook using either Word or Internet Explorer, you might need to close those as well before Outlook gets the idea you're really done with it and goes away completely.

  3. #3
    5 Star Lounger
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    Re: Outlook 'Processes' (2000 SP-3)

    I think jscher is on the right track. Something is continuing to access the objec model. Do you use journaling? How about a fax program? Any COM add-ins (Tools | Options | Other tab | advanced)?

  4. #4
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    Re: Outlook 'Processes' (2000 SP-3)

    I looked in that "/Other/COM Addins" section and there was only one item which I didn't know was there; "ICQ Express". I removed it and now will have to see if this was the cause of the problem. The other 2 items I have in there shouldn't be of any consequence: "Aladdins Envelopes" and the "Attachments & Security Options" addon which I installed after upgrading to SP-3 per Woody's recommendation. I've had "Aladdins" for nearly 3 years, so that can be eliminated as a cause. As for the "Attachments & Security" addon, I don't know that much about it as far as how it functions within Outlook to make any judgments. I do know that I didn't want the "ICQ Express" item, whatever it is/does. <img src=/S/laugh.gif border=0 alt=laugh width=15 height=15> I'll get back after I see if removing this item has any effect.

    Thanks for the input, guys!

    Jeff
    Jeff
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  5. #5
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    Re: Outlook 'Processes' - Results

    Just thought I would report back (it's the least I could do) and let you know the results of removing that "ICQ Express" COM addin. So far, after many openings and closings of Outlook, it would appear that the problem no longer exists. I would like to believe that this was the culprit all along. Thanks for pointing me to the right place to look for something. Of course, if Murphy's Law, prevails, as soon as I close Outlook tonight... the problem will be back! <IMG SRC=http://www.the-highway.com/Smileys/rolleyes2.gif>

    Jeff
    Jeff
    simul iustus et peccator

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