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  1. #1
    2 Star Lounger
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    Printing Problems - Word doc with picture (2002)

    Everytime I try to print a 2M word document program hangs. I have also tried printing following removing all the graphics (now 700k) and the same thing happens. I can print other documents in word. The document has not been subject to track changes and I have also done the restart computer thingy. Any suggestions what may be causing the problem with this particular document. .........

    I have just relised that the person who created the document had some drawing (pictures-text boxes etc). I have deleted these and now the document prints out (approx size 1.8M). Any ideas why this happens...I need to print it with the picture

  2. #2
    Plutonium Lounger
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    Re: Printing Problems - Word doc with picture (2002)

    It's probably a resources problem, on the computer side or printer side. Can you print the document page by page? (i.e. print page 1, wait until it's finished, then print page 2, etc.)

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    Re: Printing Problems - Word doc with picture (2002)

    If your document is too complex, on a per page basis, for the printer, try lowering the printer resolution. (Settings...printers...right click your printer...properties...maybe graphics tab) Maybe you can print the problem pages at 300 dots per inch rather than 600 dpi.
    Good luck. ...J.Till

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    Re: Printing Problems - Word doc with picture (2002)

    Claude

    You already have two good suggestions but if these fail on a particular graphic, try this.

    Select the graphic
    Cut it
    Choose Edit > Paste Special and try a different format from the one selected by default
    Now try to print it.
    If that doesn't work, try another format if there is others available.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

  5. #5
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    Re: Printing Problems - Word doc with picture (2002)

    Hans,

    Thanks for the suggestion. Tried it unsuccessfully.
    Cheers

  6. #6
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    Re: Printing Problems - Word doc with picture (2002)

    JTill,

    Thanks for the response. Tried reducing the quality without success. Interestingly enough, my colleague who createdthe document can print it on a W98, Word 2000 laptop without any problems...this left me scratching my head. Do you know if there is a compatibility problem?

  7. #7
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    Re: Printing Problems - Word doc with picture (2002)

    Andrew,

    Haven't tried this yet. Word has crashed and it's time to go home. But, will your suggestion work if the graphic was just the Word drawing tool. As in one of the other responses, what has confused me is that the originator of the doc can print it on an older laptop, same printer and older version of word. Are you aware of any incompatibility problems. I have no problems printing docs with inbedded photos or CAD style drawings.

  8. #8
    Plutonium Lounger
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    Re: Printing Problems - Word doc with picture (2002)

    Each new version of Word is more memory-hungry than the previous one, so it is not unthinkable that a Word 2000 or Word 97 has less problems printing a large graphic than Word 2002.

    If the document is not confidential, and if you can get it zipped to less than 100 KB, you might attach the zip file to a post, then Loungers can try printing it in different configurations (for example, I can test in Word 97 on NT4, Word 2002 on XP Home and Word 2002 on XP Pro)

  9. #9
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    Re: Printing Problems - Word doc with picture (2002)

    Claude

    This machine I'm using today hasn't progressed to the heights (depths) of Word 2002 so I can only say 'suck it and see'. Anything is worth a try.

    Perhaps saving the document as an RTF and then reopening will clear whatever corruption the graphic has.
    Andrew Lockton, Chrysalis Design, Melbourne Australia

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