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  1. #1
    Lounger
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    Search Function (WindowsXP/Home Edition/Teachers Edition)

    Hello:

    The search function on the menu you get when you click on "start" has quit working. When I click on "search" nothing happens. How do I restore the search function back ??

    Thank You JLade

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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    You can do a Systems Restore to an earlier date { before you had the problem }. Do you know how to use Systems Restore?

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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    System Restore is always worth a first try. If it doesn't get your search back up and running, then try this :

    From Kelly's XP Korner:

    <font color=448800>Search - Doesn't Work:</font color=448800>

    Open Explorer and go to the WindowsInf folder. Locate the srchasst.inf file. Right click it and select Install. You'll need your XP CD or the files from the I386 folder. (This fix will require you to have your Win XP CD).

    The WindowsInf folder is a hidden folder. You can adjust your Explorer Folder Options (View tab) to Show hidden files and folders. You can also click Start, Run and enter %SystemRoot%Inf to open directly to the Inf folder.

    SMBP

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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    Thank You for your input .... at first blush the system restore seems the easiest. However, I've just returned to USA from Ukraine where I was teaching for 8 months. In the last 2 weeks I have been deleting, upgrading, etc. to get some of the LAN stuff off of my computer and put back on the dial up stuff where I am at. If I restore back to a few weeks ago, I will then have to go through that process again. So .... I think the other post might be a better alternative, but (take a look there to what I have to say ....I might like comments from you both. Thanks Lade

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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    Hello ..... thanks for your response. I have tried what you say and can't get results. I found the hidden inf file and srchasst and clicked install. Nothing seemed to happen. A message came up saying to insert a CD disk. Which I did, but it couldn't locate the particular msgr3en.dll file.

    I don't know if it is important, but the only CD's that I have are labeled Microsoft Office XP Standard for Students and Teachers. The windows was already loaded on the Toshiba when I got it and I did not receive any separate Cd's for windows. If the CD's it wanted me to insert were windows .... then I'm SOL

    Any other advise ??

    Lade

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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    The Search function is a Windows XP function, so the CD the install is asking for is the Windows XP CD, not an Office XP CD. You should be able to get CD's from Toshiba if you ask for them.
    <img src=/w3timages/blueline.gif width=33% height=2>
    On my PC, there are 2 copies of msgr3en.dll: one in C:WindowsSrchAsst and one in C:Program FilesCommon FilesMicrosoft SharedProof1033. They have different version numbers, however. If don't have the slightest idea whether the one in C:Program Files... will work for Windows, but if you have it too, and if you want to live dangerously, you might point the install routine to this one. Make a system restore point before you do this.

  7. #7
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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    J Lade--
    Can you remember exactly when your search stopped working, because you would only have to pick a System Restore point just before that to get a snapshot of your system when it was working and not lose other changes? I'm not sure whether changes you mention from Lan to dialup settings would be included or not. Sorry the fix I pasted from Kelly's site didn't work out. I have always been able in XP (not necessarily in ME) to preserve any data in My Documents, settings and recent shortcuts, but not necessarily recent downloads--and after reading Tech Nets' and MSDN's accounts of what it tracks, I think you're wise to be concerned about the changes you spoke of. You might try System File Checker though, because it can affect and restore files in XP as well as IE/OE and it would not affect your recent changes from Lan to Dial Up. I don't know that it would repair Search, but it might. There also may be a way to save your dial up connections before using System Restore:

    284269 How to Save and Restore Dial Up Connections in Windows XP
    FAQ Regarding System Restore in Windows XP
    System Restore
    System Restore Overview
    System File Checker Explained
    System File Checker
    <font color=448800>________________________________</font color=448800>

    Also in reference to the requests for msgr3en.dll file, I found this KB:
    319949 Error Message: "A File That Is Required to Run Search Companion Cannot Be Found" which gives you a method to reinstall the Search Companion files to restore/fix Search Companion and this thread from JSI FAQ on Fixing the Search Companion . Toshiba should of course supply you the CD-ROM so that you can obtain files--you could need it for a variety of tasks including SFC. Here is a dll Download Archive where you can get that file.

    I would also call/email Toshiba Support and tell them to overnight you any CD-ROMS including OS and any repair or boot CDs for your loaded XP on general principles. I don't understand companies who keep shipping computers with an OEM OS on them and no backup CD-ROM, because the buyer may need to pull files from it or reload it, and Toshiba is a company who makes some great products with a really strong research arm.

    Good luck,

    SMBP

  8. #8
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    Re: Search Function (WindowsXP/Home Edition/Teachers Edition)

    Hello:
    I tried what you suggested, after I restored .. it did not work. I am going to contact TOSHIBA and order the necessary Windows CD's ..... to bad they don't ship them out with their computers.

    I ultimately picked a restore point of when I left Ukraine .... it got my search feature working. However, I did then have to download and reinstall my printer drivers, a couple of long windows updates, an my earthlink total access package .....

    At least it is all working now ........

    Thank you and everybody for suggestions and helping.

    Lade

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