Results 1 to 7 of 7
  1. #1
    New Lounger
    Join Date
    Apr 2003
    Location
    Exton, Pennsylvania, USA
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    E-Mail Virus Help

    Hello. The other day I received an e-mail from a name I recognized and a subject heading reading "Just checking in". When I opened the message there was a .exe batch file attached. Ever since then my computer has been locking up and/or saying that certain items are missing or have been deleted. Is this a virus? If so, which one and how can I fix it. Someone please HELP!!!!!

    Any suggestions will be greatly appreciated <img src=/S/shrug.gif border=0 alt=shrug width=39 height=15>

  2. #2
    Banned Member
    Join Date
    Jul 2002
    Location
    Newport Richey, Florida, USA
    Posts
    2,149
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: E-Mail Virus Help

    I take it you do not have an Anti-Virus program running? Shame on you. Here is one you can download for free AVG As soon as you download, scan your system for Viruses and follow the directions when and if it finds them.

  3. #3
    New Lounger
    Join Date
    Apr 2003
    Location
    Exton, Pennsylvania, USA
    Posts
    2
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: E-Mail Virus Help

    I know, I know. I really should invest in virus software <img src=/S/scold.gif border=0 alt=scold width=50 height=15> . I usually don't get e-mail from anyone but 2 or 3 people at my home address. Of course, now I have no excuse not to invest in a program. You busted me . Anyway, thanks for the link!! I'll download the software right after work tonight. <img src=/S/cheers.gif border=0 alt=cheers width=30 height=16>

  4. #4
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: E-Mail Virus Help

    I think we will need more information that that to identify a specific virus - many subject lines are made up at random.

    Is this a virus? Impossible to tell so far.
    First thing you could try is to check with the sender of the email. If you can't get an immediate answer, run a virus scan. If you don't have any anti-virus software, download and run Housecall - click on the
    <IMG SRC=http://www.wopr.com/w3timages/housecall.gif>
    graphic at the top of every Forum Index (click on the <IMG SRC=http://www.wopr.com/w3timages/all.gif> icon at the top of this page).

    Other than that:
    What was the name of the .exe file?
    What files are reported as being missing?
    Obtain, run and keep updated anti-virus software. I'm afraid you will be pushed to get sympathy from many people if you don't. Security, like charity, begins at home.
    Good luck!

  5. #5
    Plutonium Lounger Leif's Avatar
    Join Date
    Dec 2000
    Location
    U.K.
    Posts
    14,010
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Re: E-Mail Virus Help

    >> I usually don't get e-mail from anyone but 2 or 3 people . . .

    It only takes one of those 2 or 3 to get infected and send it on to you!
    Just be aware that the latest viruses can grab someone's address book and use the contents as both the To: and From: headers. Your and your friend John have a friend call Jack. Jack get's infected and sends a virus to you pretending to be from John.
    You may never know the originator of a virus can be.

    (Jack and John are fictitious!!!)

  6. #6
    Super Moderator jscher2000's Avatar
    Join Date
    Feb 2001
    Location
    Silicon Valley, USA
    Posts
    23,112
    Thanks
    5
    Thanked 93 Times in 89 Posts

    Re: E-Mail Virus Help

    Are you using Internet Explorer 5.01? There is a very old flaw in the shared IE files that render HTML mail for Outlook and Outlook Express. Make sure to get a recent cumulative patch to Internet Explorer to stop these "automatic executing" attachments. See:

    Patch: February 2003, Cumulative Patch for Internet Explorer (810847)
    Actually, I'm not sure you still can get patches for 5.01. Maybe an older one still is available.

    Description of flaw: Security Update, March 29, 2001

  7. #7
    Silver Lounger
    Join Date
    Apr 2001
    Location
    New York, New York, USA
    Posts
    2,328
    Thanks
    0
    Thanked 1 Time in 1 Post

    Re: E-Mail Virus Help

    The simplest (and the safest) way to make your computer work is to destroy all patitions on your hard drive, create a new ones, install Windows, Office etc. If you need to clean it from unknown virus, you need another computer with working Antivirus program with most recent definition files installed. Then disconnect hard drive from your computer, connect it as second hard drive to the working computer and run full scan on this drive. Depending of size and kind if virus, this will take from couple to several hours. Delete all infected files rather than put them into "quarantine". If you are lucky, your computer will work again; if you're not so lucky, you will need reinstall Windows "upon itself".

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •