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  1. #1
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    Tracking Changes? (Word 97)

    Hello Woodys Gurus,

    I wonder if you have come across this one with Tracking Changes in Word 97 enabled?

    Here is an account of problems several clients have found while using Track Changes in MS Word.

    Most of these problems are not global; they occur only in parts of a document.

    1. Delete key or Backspace key does not work.
    2. Ctrl Delete, instead of deleting the next word to the right, will delete nothing or delete two words.
    3. Highlighting text and typing over it will return a previous deletion to the document.
    4. Bullets and automatic numbers are disabled.

    The only visual clue to the fact that something is wrong is that in parts of the document the Bullets and Numbering icons on the Formatting toolbar are grey instead of blue.

    You can fix the problem by highlighting the last paragraph marker in the affected section, opening Track Changes and asking it to accept or reject changes. A better fix for us is to turn Track Changes off altogether. In this way we do not have to visually check our screen every time we make an edit to make sure that Word is working as it should.

    We have had one further problem with Track Changes that appears to be global. Footnotes don't renumber if you delete one. You have to turn Track Changes off, delete your footnote, then turn Track Changes back on.

    I have tried to duplicate the same problems on my home computer but have not had the same problems listed above.

    I look forward to hearing what others have experienced.

    Cheers for now,

    Jocelyn Browning

  2. #2
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    Re: Tracking Changes? (Word 97)

    See:
    <!mskb=165303>Microsoft Knowledge Base Article 165303<!/mskb> and <!mskb=165564>Microsoft Knowledge Base Article 165564<!/mskb> for problems with bullets and numbering
    <!mskb=164336 >Microsoft Knowledge Base Article 164336 <!/mskb> for problems with footnotes
    <!mskb=146584>Microsoft Knowledge Base Article 146584<!/mskb> for previous deletions reappearing (this shouldn't occur if you have the latest update to Word 97, see the MSKB article)

    I don't know about the other problems you mention.

  3. #3
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    Re: Tracking Changes? (Word 97)

    Hi Joycelyn:
    >1. Delete key or Backspace key does not work.
    >2. Ctrl Delete, instead of deleting the next word to the right, will delete nothing or delete two words.
    This may appear to happen if you have deleted text that is not shown on the screen. The cursor will not appear to move, especially if your options are set to show deleted text as hidden. I find it best if deleted text is shown with strikethrough & to show it on the screen.

    >>3. Highlighting text and typing over it will return a previous deletion to the document.
    Do you have "highlight changes on screen" on? The previous deletion is not removed from the document until you've accepted changes, so I'm not sure what you mean by returning it to the document. Make sure that you've either accepted all changes or that the deletion is visible & you've accepted that deletion.

    >>4. Bullets and automatic numbers are disabled.
    Again, the numbering should return once you've accepted all changes. Of course, that assumes that the numbering was from the same list in the first place. It may be that the numbering was incorrectly applied to begin with. There have been many threads on spaghetti numbering.

    >>Footnotes don't renumber if you delete one.
    It's not supposed to you've accepted or rejected all changes.

    Cheers,

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    Re: Tracking Changes? (Word 97)

    I don't mean to sound trite, but if there's no good reason to track changes in a document, turn it off, accept or reject the existing changes, and don't turn it back on.

    On the other hand, if you think there is even a good chance that someone will want a "redline" or "blackline" of the changes, it is best to use the track changes feature in real time, despite the pain, because the compare feature is even worse. <img src=/S/grin.gif border=0 alt=grin width=15 height=15>

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    Re: Tracking Changes? (Word 97)

    Thanks kindly HansV, much appreciated.

    Regards,
    Jocelyn

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    Re: Tracking Changes? (Word 97)

    Thanks Phil,

    Your help is much appreciated.

    Regards,
    Jocelyn

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    Re: Tracking Changes? (Word 97)

    Thanks for your response. However it is necessary to use the track changes feature for this group of people. A document is shared amongst a number of people who all need to contribute to the content. It is then up to the manager to bring it all together.

    Cheers,
    Jocelyn

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