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  1. #1
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    Critical Update Q817287 (XP Home SP1)

    Guys,
    I sure hope you can shed some light on what the heck happened last night! I checked for Critical updates in Window Updates which indicated that I needed TWO updates. So, as usual I went ahead and downloaded them to my very well working version of XP. Upon reading about them they are BOTH un-installable. The download went smooth, but I noticed the installation took longer than normal, but still showed that I had a successful update.

    After I rebooted my machine, my 1.6 gig Athelon AMD ran like a 386!!! I mean when you click to open an appilcation you actually sit there and wait for it where as it was darn near instant before. This was the ONLY thing I did too and of course MS has it setup after the reboot that it wipes out ALL prior RESTORE points to the Update down load.

    Could any of you tell me what I can do to get my machine working perfectly like it was BEFORE I degraded it with the Upgrade?? As you can imagine this REALLY upset me and I sure don't want to do an fresh re-install and lose all of my tweaks, reload all my apps etc. when you do this. I'm sure you all know that SP1a that's available now doesn't include VM, but I have the first version SP1 which does. I think I'm in a real pickle and I REALLY hope one of you guys can really help me as you have in the past! Thanks so much guys for you help in advance!

    JeffT PS: The other update code is 811493, but I believe the Q817287 was the trouble maker. I did try to find were I could possibly download it again to overwrite the file, but couldn't find it anywhere on MS knowledge base or any other help area they offer. Please help if you possibly can.......dang it!!!!!!!!!

  2. #2
    Plutonium Lounger
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    Re: Critical Update Q817287 (XP Home SP1)

    Did you look in Add/Remove in Control Panel to see if you can get rid of the update in question? It should be (I hope) un-installable.....

  3. #3
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    Re: Critical Update Q817287 (XP Home SP1)

    Q817287: Critical Update (Catalog Database Corruption in Microsoft Windows)
    This update resolves issues associated with the catalog database Windows uses to ensure the integrity of installed binaries. Update 817287 allows the database to repair itself if corruption occurs. This update also improves performance of the catalog database and anything using Microsoft Cryptographic Services NT Service (CryptSvc.dll), including Microsoft Windows Media Player, and Microsoft Media. After you install this item, you may have ot restart your computer. Once you have installed this item, it cannot be removed.

    Straight from the horses mouth in my automatic updates window. I thought this one was strange so I came here to look.

    811493 is a Security update and I think I'll allow it, but not the other until more is fleshed out.

    Good luck, and it reminds me I need to make some full backups onto DVDs.

  4. #4
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    Re: Critical Update Q817287 (XP Home SP1)

    Check OUT what my "Add and remove" shows.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  5. #5
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Michael & Al,
    Thanks for the reply, BUT I believe I did good by posting this to the Lounge. The one is in ADD/REMOVE programs AL which is the 811493, however, the one Michael printed out the bad news on is the one that screwed up my machine big time which is the Q817287 unremovable Update. I did find it in the Registry, exported both keys to my backup file, then deleted the keys in the Registry. I then went into System32 and renamed CatRoot and CatRoot2 to different names as well as deleted the WUTEMP file. After doing all this I went back to Windows Update and scanned my machine and it showed that the da#@# things were still in there and active!

    If Woody or someone can come up with a fix I sure would appreciate it VERY much. What it acts like is that it's reading EVERYTHING from Virtual Memory because you can hear the HDD grinding away everytime you load a application. Once it's loaded one time it will reload pretty fast then. Does this help any??

    I believe I did all the steps to get rid of this un-removable Update, haven't I? Thanks very much to both of you for your replies. I would strongly encourage anyone to hold off on installing this 'degrade' Upgrade until like Mike said it's fleshed out a bit more. PLEASE keep me posted if you guys have anymore ideas.

    Thanks so much for trying!

    JeffT

  6. #6
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    <P ID="edit" class=small>(Edited by Michael.Phillips on 18-Apr-03 18:11. Wanted clarification from DaveA)</P>I wonder what would happen if you ran the file signature verification tool now that you have the update installed. From the critical update's description it sounds like that could have been affected and needs to be run to update the database. That is just a wild guess though.

    DaveA: are you saying you installed Q817287 and had no adverse effects?

  7. #7
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Subject: slow in execution
    From: "tom foley" <foleyt@insightbb.com> Sent: 4/18/2003 10:24:50 AM

    I have a real quick question, this is out of curiosity
    more than anything.
    On April 16, 2003 I installed the "Catalog Database
    Corruption" update in my Windows XP Pro. After installing
    the update Q817287 it takes longer for my programs to start than
    before the installation. Can anyone shed any light as to
    why this is happening.
    BTW, I have plenty of resources, so I know it's not that
    and I haver not installed any programs after the
    installation of the update.

    Tom
    .

    Guys,
    I went over to MS customer support forum and found another guy that's complaining of a performance hit after installing Q817287! This blows my mind! Doesn't MS test this patches before they send them out?? Anyway, I thought you'd like to see this isn't a individual case. If ANYONE can come up with an idea how to get rid of this piece of crap I'd be VERY happy. So if anyone comes up with something please let me know. BTW, does Woody ever read this stuff? Just wondering?

    Thanks again,
    JT

  8. #8
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Yes, I have installed Q817287 on 2 machines and NOT having any problems. They are ALL XP PRO.

    Now running HP Pavilion a6528p, with Win7 64 Bit OS.

  9. #9
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Dave,
    MInes XP Home, what do you think about what Michael suggest about running Sig Verify tool? Please let me know if you would........

    Jeff

  10. #10
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Jeff, In the microsoft.public.windowsxp.general & the microsoft.public.windowsxp.security_admin newsgroups 811493 is cited as causing problems on quite a few machines. Try uninstalling that fix.

    Joe
    Joe

  11. #11
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Joe,
    I'll be darned, that was the one alright. As soon as I uninstalled it, rebooted it's running like 'er oldself again! <img src=/S/bananas.gif border=0 alt=bananas width=33 height=35> Thanks Joe for the help very much. I must admit though, between the two updates I would have bet (obviously) that the other more complex update was the bad guy. Oh well, I'm happy now and thanks to all for your inputs!
    JeffT

  12. #12
    Silver Lounger Bruce K's Avatar
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    Re: Critical Update Q817287 (XP Home SP1)

    Hi, Jeff & all ~

    According to VNUnet:

    Microsoft has acknowledged a glitch with its Windows XP Service Pack 1 update that can cause system slowdowns.
    The company has confirmed that after installation of SP1 some programs may take as much as 10 times longer to start.

    The glitch came about because of changes made in SP1 to Windows XP's memory management system. It only affects programs that allocate and re-allocate large chunks of memory.

    But although Microsoft has developed a fix for the problem it is not yet widely available. Currently the only way to obtain it is to contact the company's Product Support Services department, as additional testing may need to be carried out.

    Microsoft recommends waiting for the next service pack to be released to fix the glitch.

  13. #13
    Uranium Lounger
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    Re: Critical Update Q817287 (XP Home SP1)

    This particular "glitch" affects a small percentage of XP users. From Microsoft's KB article 815411:
    <hr>This fix in the Windows XP Service Pack 1 (SP1) heap algorithm was released to better handle a particular atypical and uncommon sequence of heap requests by a private, internally developed program that is not commercially available. This program allocated and freed large chunks from the heap tens of thousands of times. The original scope and the size of the improvement for the particular program were mistakenly overstated in a prior version of this article based on an internal test application designed to reproduce the symptom, and is not relevant for any known programs or overall system performance. Typical Windows operation and common business, home, gaming and Internet programs will not be affected by this fix. It is not recommended that you use this fix except to address the specific program.

    This hotfix provides a workaround in the heap algorithm to better handle a particular atypical and uncommon sequence of heap requests. The atypical request pattern was found in a custom-built program that does not bear much resemblance to the vast majority of other Windows programs in existence. The scope and the size of this hotfix is narrowly defined for this one particular program and the workaround has no benefit for the majority of programs or overall system performance.<hr>
    Without good reason I don't see that this problem should be isolated as the cause for performance problems. There are several other environmental variables that could cause similar problems - and the information on this is extremely vague thanks to the Redmond crew. The "specific program" is not identified.I don't mean to say that it's not the cause - but until substantial proof prooves otherwise, it's tantamount to jumping to conclusions. The best solution remains to isolate potential problem items before issuing a blanket statement.
    -Mark

  14. #14
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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    Jeff, Great!!! Glad it helped.

    Joe
    Joe

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    Re: Critical Update Q817287 (XP Home SP1) Mike, Al

    I'll be giving this a try when I get home. I ran every diagnostic I could on my ailing 2.4ghz box, including Defrag, to no avail. Things load EXTREMELY slowly, bringing back not-so-fond memories of my old machine... I'll keep ya posted as to how I fare!
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