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  1. #1
    New Lounger
    Join Date
    Apr 2003
    Dayton, Ohio, USA
    Thanked 0 Times in 0 Posts

    Missing Help files [Word 2K] (9.0.4402 SR-1)

    Hi all, my first post !
    I have been running Office 2000, including this version of Word under Win 2K with relatively little trouble. I got a new machine with XP Pro ver 5.1.2600 SP-1 build2600. I have the silly office assistant bothering me but I only get "Sorry no Help files installed. Would you like to install now?" Clicking yes gives me "Internal Error 2343" and nothing more. I have tried to install directly from the CD with no luck, and am not finding any help in the Knowledge Base. Any ideas or advice? THANX!

  2. #2
    Platinum Lounger
    Join Date
    Jan 2001
    Thanked 1 Time in 1 Post

    Re: Missing Help files [Word 2K] (9.0.4402 SR-1)

    This error can occur when Lotus Notes has been installed. For a solution check

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