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  1. #1
    Lounger
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    Why does Customized form hang Outlook?

    I have developed custom form in Outlook 2000 SR-1. One user can't open the form. Really he can open the form and see all the information, but Outlook hangs in result. I saved the form to OFT file and sent to the user, it behaved the same way. The same occurred as I sent the form without any code behind the form. One thing I noticed, Outlook couldn't display the first text box in the form.

    What can I do with this?

    Tanks for any help,
    Anu

  2. #2
    Platinum Lounger
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    Re: Why does Customized form hang Outlook?

    are you using cdo in the the form? it';s not installed by default and that user may not have it...

  3. #3
    patriciac
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    Re: Why does Customized form hang Outlook?

    What is in the first text box on the form? Is it a custom control or just a plain old text box?

    Have you published the form to a forms library (Organizational, Personal or a Public Folder)?

    What is the script in your item_open event for this form?

  4. #4
    Lounger
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    Re: Why does Customized form hang Outlook?

    It may be a reason. How could the user install it?

    Anu

  5. #5
    Lounger
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    Re: Why does Customized form hang Outlook?

    Hi!

    Here are the answers:
    1. There is a user defined field in the first textbox on the form
    2.Text box is the conventional text box control from the Toolbox toolbar.
    3. The form is published to a public folder and additionally to the organizational forms library.
    4. There is a rather complex code in the Item_open event. The code searches data from database and fills in some controls. I saw that the code was completed before Outlook hanged. But I tested it, I saved the form as a OFT-file, and deleted whole code behind form and sent it to the user. Opening the OFT-file hunged Outlook too.

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