Has anyone noticed this? Address book is in first name last name order. When we choose Tools, e-mail accounts, directory, view change address books, show names by, File As last name first name, ONLY THE NEWLY ADDED NAMES SORT THAT WAY, the existing names stay first name last name. We imported Outlook 2000 into Outlook 2002. Outlook 2000 address book used to have a choice under view sort... and you could sort the address book on screen in the order you wanted list. This choice is gone from address book 2002. Is there anyway to sort your existing address book on screen in the order you want. Has this been fixed by any service packs? Thanks for help.